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StarCare Specialty Health System announced on Monday a breach of patient information stemming from a burglary earlier this year.
People broke in to the StarCare/StarQuest office at 3315 East Broadway on May 30 and stole five laptops, according to a statement from StarCare.
“Only one laptop had confidential information that the burglar can access,” the statement reads. “The affected laptop was disabled to reduce harm.”
One box of paper files may have been viewed, as well, according to StarCare.
The breached patient information includes names, medical record numbers, phone numbers, diagnosis, admission and discharge dates, dates of birth, Social Security numbers and Medicaid and Medicare numbers for people involved in the Intellectual Development Disabilities program, Behavioral Health program and Therapeutic Treatment Community Services. Lubbock police continue investigating the break-in.
Since the break-in, StarCare has changed security features for the facility and has ensured the encryption of all computers, according to the news release.
People affected by the breach will be offered one year of free identity monitoring, which includes credit and identity monitoring and identity theft insurance and fraud restoration services.
Clients affected will also receive a letter of notification of the breach. People can call 1-866-599-2071 to determine if their information was breached if a letter has not been received.
StarCare officials say there has been no evidence that confidential information was misused. People who believe their information has been misused should call their local law enforcement agency and obtain a copy of the police report for personal records, banks, credit card companies and credit bureaus.
It was not immediately clear why StarCare waited nearly two months to announce the exposure or how many clients could be affected.
A-J Media phone calls to StarCare Specialty Health System had not been returned by late Monday. StarCare officials did respond to an A-J Media email Monday afternoon, saying they’ve been in contact with state officials and will release additional information later.