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Systems Engineer – EndPoint Cyber Security. Michigan
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As a Palo Alto Networks Systems Engineer, you will be the expert for our EndPoint Cyber Security solutions vertical within our offering. You are the “go to” resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with SE Specialists/CEs in the advanced or new technology areas). You will be required to:
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to manager
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with
Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
Lead and support customer demonstrations (with our SE’s) that showcase our unique value
Interact locally and remotely with customers in an equally persuasive manner
The SE Specialist role is an overlay technical role that must directly support sales delivery of quota. SE Specialists are measured by their expertise and by their ability to lead to customer successes. As the number of SE Specialists in the company is small, there is also a requirement for close interaction with Product Management to ensure that we continue to out-innovate our competition.
Working with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers
Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the ‘pre sales’ process for strategic opportunities. The SE Specialist will take ownership of advanced ‘proof of concept’ testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities.
Provide product update and enhancement training to other SEs in the region or theater
Provide demos for strategic prospects and current accounts in all facets of Palo Alto Network’s virtual offerings and integration in existing datacenter environments.
Assist in the training of new Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities.
Provide territory coverage within the region when additional resources are required.
Provide advanced ‘Partner SE’ training for updates in the Palo Alto Networks product suite.
4+ years of technical hands-on experience with application security/endpoint security.
4+ years of experience as a pre-sale engineer facing customers; Experience working with FIs is an advantage; preferably working in a start-up and vendor environment.
Solid understanding of web applications, web protocols, security and Internet environments.
Advanced knowledge of web threats and cybercrime.
Experience with common enterprise desktop software deployment methodologies.
Experience installing, configuring and integrating a complex Security environment
Experience understanding malware, exploits, operating system structure and behavior
Demonstrable experience in securing these environments.
BSCS or equivalent and 5+ years of experience as an SE or systems integrator
Good understanding of Unix/Linux and Windows operating systems and scripting.
Demonstrable experience with systems installation, configuration and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable)
Experience that emphasizes L2-L4 Networking (L2 Switching architectures including Spanning Tree, IP routing including OSPF and BGP, L4 Load balancing )
Experience selling, demonstrating, installing and troubleshooting network infrastructure security product.
Travel of 40%-60% within the designated region.
About Palo Alto Networks
As the next-generation security company, we are leading a new era in cybersecurity by safely enabling all applications and preventing advanced threats from achieving their objectives for tens of thousands of organizations around the world. We are one of the fastest growing security companies in the market because of our deep expertise, commitment to innovation, and game-changing security platform focused on bringing an end to the era of breaches by uniquely integrating our Next-Generation Firewall,
Advanced Endpoint Protection, and Threat Intelligence Cloud
Because these capabilities are natively built into our platform and designed to deliver highly automated preventative measures against cyberthreats, we ensure superior security to legacy point technologies such as stateful inspection firewalls, UTMs, or endpoint security products.
With our platform, organizations can confidently pursue a digital-first strategy as they implement key technology initiatives within the cloud and increasingly mobile networks, while maintaining complete visibility and control, to protect their most valued data assets and critical control systems.
Company Fast Facts
More than 31,000 customers – 1,000+ added per quarter for the last 18 quarters – in 140 countries across multiple industries.
Over half of both the Fortune 100 and Global 2000 rely on us to improve their cybersecurity posture.
Fiscal year 2015 revenue was $928.1 million, a 55% year-over-year increase – growth that significantly outpaced the industry.
Ranked an enterprise firewall market leader by Gartner in 2011, 2012, 2013, 2014 and 2015
(published May 2016).
Partnered with elite IT leaders, such as Proofpoint, Splunk, Tanium and VMware.
Global support organization (Americas, EMEA, Asia and Japan) recognized for exceptional services, including:
J.D. Power and TSIA “Outstanding Customer Support Experience” (2015) for assisted support
TSIA “Outstanding Worldwide” rating (2015) for commitment to customer support
TSIA STAR Award for innovation (2014)
Ranked #1 as “best place to work” in the Bay Area by SF Business Times (2016) with more than 3,500 employees worldwide.