Technology Certification Trainer
Details: Position Title: Technology Certification Trainer #1397Position Type: Full-Time Department: Business Services Reports To: Intern Specialist/CoordinatorFLSA Status: Non Exempt Benefit Status: FullLocation: Lansing, MI Prepared By: Intern Specialist/CoordinatorPrepared Date: 10/28/12Approved By: HRApproval Date: 10/29/12 SUMMARYThe instructor will plan, prepare and present classes including but not limited to: CompTIA A+ Certification (CompTIA 220-701 and 220-702) Entrance into the A+ class will be determined by completion of a skills competency test. MS 7 Configuration (70-680) Prerequisite for entry into this class will be certification in A+ (or equivalent). The final exam for this class will be the successful completion of the 70-680 certification test. CompTIA Security + (current, most recent version) Other classes and or workshops/seminars as determined by needs assessment (Microsoft Office Suite – Word, Outlook) DUTIES AND RESPONSIBILITIES include the following: Prepares daily lessons for participants that will prepare them for the CompTia A+, Security+ and MS7 Configuring (MCTS) tests Provides practice and simulations that will help participants in the “hands-on” skills and to build on prior knowledge. Provides strategies for passing certification exams: critical thinking and reading, study and test preparation, dealing with anxiety, confidence building Maintains attendance and skills assessment (grading) records for all participants. Provides timely feedback to participants related to in-class instruction and analysis of web-based assignments given for home study. Able to manage, evaluate, and prescribe remediation based on student progress using the instructor resources at Testout.com Work with the IT department to provide hands on labs when needed when virtual labs will not suffice. Maintain the physical condition of the computer lab thru instruction in proper procedures of participants Adheres to the responsibilities as outlined in the Essential Skills Checklist (attached)10. Promotes the vision, values, and services to all customers and stakeholders of both the host organization and Peckham Inc.11. Assists in maintaining organization wide quality standards.12. Maintains a safe and clean work environment.13. Other duties as assigned by the site supervisor SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.COMMENTSThis position requires passing and maintaining security background checks. Must have access to reliable transportation. Must maintain an unrestricted Michigan driver’s license and possess a clear driving record to drive a company vehicle. Person needs to have the ability to ask questions and voice concerns in relation to work and work environment. Must possess certificates in A+, MS7 Configuration with enterprise work experience and Security + or will gain Security + within 6 weeks of hire. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis. EDUCATION and/or EXPERIENCE This position requires an Associate’s degree, or four years related experience, or a combination of related education and experience. Bachelor’s degree preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret common business communication including knowledge bases. . Ability to respond to common inquiries or complaints from customers, co-workers and supervisors. Ability to write clear, concise instructions detailing the troubleshooting and steps taken prior to escalation of the issue/ticket. Ability to communicate with internal and external customers consistent with the protocols and scripts provided by the host organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS, and other desired traits: Secondary teaching license and/or proven success in prior teaching experience Ability to provide differentiated instruction to students with a wide variety of learning styles and disabilities. Possesses certificates in A+, MS7 Configuring with enterprise work experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The internship site, while not under the control of Peckham Inc. is a business services company with employees and is assumed to comply with state and local codes. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis. The noise level in the work environment is usually quiet. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Peckham, Inc. is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because of race, color, sex, age, handicap, national origin, or any other artificial characteristic. EOE-Embracing Diversity to Achieve Excellence Please visit CareerBuilder.com to apply for Peckham job opportunities. Please include wage expectations when applying. Please respond to this posting no later thanThursday, November 8, 2012 Peckham, Inc.3510 Capital City Blvd.Lansing, MI. 48906EMAIL: Job Posting #1397.
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