University Wide, Public: Open to the public
Special Instructions to
Position will remain open until filled; however, for full consideration, apply by June 3, 2020.
candidates with a commitment to working effectively with students, faculty and staff from diverse backgrounds.
Please complete the
online application and attach required documents. Required documents include a detailed cover letter, resume, and a list of at least three
(3) professional references with current contact details, including email addresses.
This position is eligible for the following
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for
you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 20162935S
This position is a junior member of the packaged and productivity solutions team that under
direct supervision administers and manages non-enterprise applications, both cloud and on-premise, including technical testing,
troubleshooting, analysis, installation, configuration and maintenance. Contributes to low complexity system development through analysis of
business requirements, process flow analysis, defining functional specifications, development of technical and non-technical documentation,
defining user acceptance criteria, and on-going support and maintenance. Facilitates communication and issue resolution between technical
staff, stakeholders, and third-party vendors. Assists in recommending, designing, testing and implementing systems upgrades and
- Administration – Assists in recommending, designing, testing, and implementing
systems upgrades and improvements. Develop system and user documentation for the purposes of knowledge management and self-service
application support. Keeps abreast of new and emerging technologies. Manages vendor relationships. Develop work plans and track/report
status of assigned projects/tasks. Participates in efforts to develop and implement processes for application and system monitoring.
Collaborates with Systems and Operations, DBA, and infrastructure teams to ensure proper integration of the
- Solution Analysis/Development – Recommends a course of action for required systems solutions in the
following areas: solution scoping, requirements analysis, gap analysis, feasibility, functional design, architecture, application
configuration and development, integration testing, user acceptance testing, production deployment, support, and training. Assists with
small projects in a single business area, to develop simple applications to meet business requirements. Review requirements for clarity,
completeness, consistency, and work with customers and project managers to resolve conflicts and ambiguity. Provide estimates and document
- Support – Provide Level 3 support for custom configured and 3rd party solutions. Acts as the point-of-contact for
departmental solution owners. Identifies, troubleshoots, and remedies problems reported to the service desk.
- Other duties as
- Bachelor’s degree in Computer Science or relevant field or equivalent
combination of experience and education will be considered.
- Effective listening, written, verbal communication and organizational
- Proficient in at least one programming language.
- Experience installing/updating server
- Experience automating business processes with Power Automate (Flow),
PowerApps, Power BI, Dynamics 365, SharePoint Online.
- Understanding of PowerApps formulas, development methods, CDS database, and connectors
- Experience working in higher education.
- Prior experience in a production
support environment and/or dealing with issue resolution.
- Experience with relational databases.
- Experience working on an
Agile Scrum team.
- Goal-oriented and driven attitude with a superior ability to execute and sustain a high sense of
- Experience working effectively in a team environment.
Information and Technology
Salary commensurate with experience and qualifications. Employees also enjoy a generous
benefits package including health benefits, paid time off, and education benefits for employees and qualified dependents.
Posting Close Date
Planning Unit: Information Technology
Typical work expectations are Monday – Friday, 8:00 – 5:00; however, candidates must be willing to
work evenings and/or weekends if necessary.
Expected hours worked per week
40+ hours per week
Expected duration of assignment
2 year term
Applicants may contact
this person if they have questions about this position.
Tony Benton (email@example.com)
Ohio University is committed to creating a respectful
and inclusive educational and workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer
with a strong commitment to building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans
are encouraged to apply. Ohio University is a member of the OH/Western PA/WV Higher Education Recruitment Consortium. www.ohwpawvherc.org
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