Ascension emergency rooms divert patients following ransomware attack | Health Care | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #ransomware

Several Ascension hospitals are diverting emergency medical services due to last week’s ransomware attack, according to a statement from the hospital company.

The company has three locations in the Nashville area — Ascension Saint Thomas Hospital Midtown and Ascension Saint Thomas Hospital West — as well as a hospital in Rutherford County. 

Local spokespeople did not respond to request for comment regarding whether Nashville-area emergency rooms were affected. 

In addition to the hospital’s electronic health records system, the hospital’s MyChart program, which allows patients to view their medical records and communicate with physicians, is also offline. Ascension is unable to use some phone systems and order certain tests, procedures and medications, according to a press release from the company. Some locations are using paper to process medication, input medical records, order tests and procedures and contact patients. The hospital is on “downtime procedures” and has paused some non-emergency procedures, tests and appointments. 

Ascension, which has 140 locations nationally, first experienced interruptions to its system on May 8. 

The company does not have a timeline for restoring services and has not announced how many patients’ medical records were affected. 

“While our restoration work continues in earnest, our primary focus is on restoring systems as safely as possible and, as such, we expect this process will take time to complete,” reads a Saturday statement from the company.


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