The Australian Taxation Office says no taxpayer information has been compromised after a hardware failure brought down its website and online services. The ATO announced on Twitter just before 9.30am AEDT on Monday its services were down.
“We’re investigating issues with our online services, portals and our website as a priority,” the office said.
“Apologies for the inconvenience. Stay tuned for details.” An ATO spokesman told AAP no taxpayer information had been compromised. It is understood the problems stem from “hardware issues” and not caused by any external factors.
“All available resources are working to resolve these issues as a priority,” the spokesman said.
ATO online services crash
The Australian Taxation Office says it is investigating issues with its online services, which were not operating on Monday.
“We’re investigating issues with our online services, portals and our website as a priority,” the office said on Twitter.
“Apologies for the inconvenience. Stay tuned for details.”
In the past year, the ATO has conducted a review of cyber security to identify “current vulnerabilities and shape the future direction to protect and support our digital strategy”, it says in its annual report.
It also partnered with tax professional associations and software developers to set up a cyber security working group.
The organisation notified its customers of the problems in a tweet posted just before 9.30am AEDT.
Services were taken down on December 3 and 4 for scheduled maintenance.
Shadow assistant treasurer Andrew Leigh made website problem on Twitter.
“I know the Turnbull Govt opposes tax transparency, but this is ridiculous,” he tweeted.