Class action lawsuit filed against Norton for ransomware attack | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #ransomware

LOUISVILLE, Ky. (WAVE) – A new class action lawsuit has been filed against Norton Healthcare.

The lawsuit is about the ransomware attack in May that leaked the information of 2.5 million Norton patients, including social security numbers, contact information, drivers license numbers and more, the company said in a letter to those impacted.

One of the patients who received that letter was Shelly Harman.

Her son, now a senior at Seneca High School, has a congenital disorder causing chronic pain in his foot. He underwent an MRI earlier this year to learn if he would need to undergo another surgery.

After the data breach, Shelly had to wait to learn the results of the MRI for more than a month.

“We even went to the hospital to try to get them and once the doctor did finally get them, they were only a partial result, it wasn’t the full result so that delayed us even further,” Harman said. “When you’re dealing with pain, it’s not very pleasant.”

The lawsuit was filed by Margaret Garrett, one of the affected patients. In it, Garrett is “seeking declaratory relief, injunctive relief, monetary damages, statutory damages, punitive damages, equitable relief and all other relief authorized by law.”

The lawsuit claims that Norton failed to “secure and safeguard Plaintiff’s and approximately 2.5 million other individuals’ personally identifiable information and personal health information.”

It’s the second such lawsuit filed against Norton. The first came in July and claims a former Norton employee and longtime patient was informed after the attack that her private information was found on the dark web, including her social security number and credit card information.

The letter to patients says Norton is enhancing its security safeguards.

While Shelly says she hasn’t had any issues regarding her personal information, she believes the company should do more to prevent this from happening.

“Better protect our information,” Harman said. “I wish it hadn’t happened.”


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