On March 13, Apple closed all of its retail stores outside of Greater China in an effort to slow the spread of COVID-19. As many regions around the world ease shelter-in-place orders, Apple is reopening its stores with additional safety procedures and a new social distancing protocol. In the US, each state has a slightly different timeline for reopening businesses, which may leave you wondering: is my Apple Store open?
Apple monitors local health data and government guidance to determine when individual store locations can safely reopen, and has detailed its comprehensive safety measures in an open letter to customers. Health and safety procedures will vary slightly from store to store based on local policies. In regions where Apple Stores have reopened, the company is focusing on service and support at the Genius Bar. Apple encourages customers to continue shopping online with the Apple Store app, as many locations are open for appointment, curbside, or storefront service only.
Select Apple Stores in the US began reopening on May 11. Reopening date announcements will continue across the world throughout June. If you’re staying safe at home, Apple has prepared Today at Apple at Home sessions hosted by Apple Store Creative Pros to boost your creativity. New sessions are added regularly.
We’ll update this article as new information is made official, so check back often.
Is My Apple Store Open?
Tap the arrow ➡️ icon on the map below to view which Apple Stores have reopened and which will reopen soon.
- Red ◆ pins mark closed stores
- Green • pins mark reopened stores
- Yellow ◉ pins mark stores that will reopen soon
- Gray • pins mark reopened stores that closed again following looting and vandalism
Note: some locations are open for appointment, curbside, or storefront service only.
Latest Update: June 18, 11:00 P.M. CDT
|📍 Curbside, Storefront, Or In-Store?|
|Apple has temporarily modified the services offered at many stores|
|for customer safety and convenience.|
|Reopened US stores offer 1 of 3 service levels:|
|🏬 In-Store Service & Sales|
|You are welcome inside for appointments and shopping while maintaining social distancing guidelines. Store hours and customer occupancy may be reduced.|
|🚪 Storefront Service & Sales|
|Online orders and prescheduled Genius Support appointments are available at Apple’s door. Walk-in support and shopping will return soon.|
|🚘 Curbside Service & Sales|
|Online orders and prescheduled Genius Support appointments are available from your vehicle. An Apple team member may guide you to a designated pickup and appointment zone near Apple’s door. Walk-in support and shopping will return soon.|
|Check the webpage for your local store|
|to see which service level Apple currently offers.|
|🗓 Your Curbside Appointment|
|When you schedule a Curbside Genius Support appointment, you’ll be asked to provide a contact number. On the day of your service, an Apple Genius will contact you with directions to your appointment.|
|🌐 Store Status By Region|
|🇨🇳 China mainland||42||42|
|🇭🇰 Hong Kong||6||6|
|🇰🇷 South Korea||1||1|
|425 of 510 Apple Stores Open**|
|*Canada: Select stores in Ontario and Quebec remain temporarily closed.|
|*Singapore: Stores in Singapore reopen June 24.|
|*US: Select stores allowed to reopen based on local guidance.|
|*UK: Stores in Scotland and Wales remain temporarily closed.|
|**Three previously reopened US stores are closed indefinitely due to looting and vandalism.|
|Latest Update: June 18, 11:00 P.M. CDT|
|🌐 Reopening Timeline|
|🇨🇳||February 14 • China (Select Stores)|
|🇨🇳||March 12 • China (All Stores)|
|🇰🇷||April 18 • South Korea|
|🇦🇹||May 5 • Austria|
|🇦🇺||May 7 • Australia (Select Stores)|
|🇩🇪||May 11 • Germany|
|🇺🇸||May 11 • US (Select Stores)|
|🇨🇭||May 12 • Switzerland|
|🇮🇹||May 19 • Italy (Select Stores)|
|🇨🇦||May 20 • Canada (Select Stores)|
|🇯🇵||May 27 • Japan (Select Stores)|
|🇦🇺||May 28 • Australia (All Stores)|
|🇸🇪||May 28 • Sweden (Select Stores)|
|🇹🇭||June 1 • Thailand|
|🇯🇵||June 3 • Japan (All Stores)|
|🇧🇪||June 4 • Belgium|
|🇪🇸||June 4 • Spain (Select Stores)|
|🇮🇹||June 4 • Italy (All Stores)|
|🇪🇸||June 8 • Spain (All Stores)|
|🇹🇷||June 8 • Turkey|
|🇦🇪||June 8 • UAE|
|🇫🇷||June 9 • France|
|🇸🇪||June 10 • Sweden (All Stores)|
|🇳🇱||June 10 • Netherlands|
|🇬🇧||June 15 • UK (Select Stores)|
|🇸🇬||June 24 • Singapore|
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