In today’s offices, more employees than ever choose Macs®over PCs. Because of this, IT departments find themselves having to manage a wide range of operating systems. Ideally, automation can help streamline Mac management — but what’s the best way to do that?
In order to determine the most efficient means, let’s first review what typically needs automating. This includes user management, deployment, patching, security configurations, policies, and system telemetry. By mechanizing these processes, IT organizations can streamline operations.
User Management and Deployment
Often, the main area of focus with Mac management automation is the device enrollment program (DEP). DEP assists the enterprise in the deployment of a device, necessitating enrollment into an Apple® management solution before configuration. Zero-Touch Deployment with Apple Business Manager provides an automatic enrollment where end users receive their new Apple device preconfigured.This isn’t as zero-touch as it could be, however, because it still requires manual user creation which can slow down the DEP process. By combining JumpCloud’s Directory-as-a-Service platform along with an MDM solution, IT organizations can truly make it a zero-touch process for end users. They simply boot up their machine and enter a password and their device is automatically set up, configured, and ready for the user — without ever having to pass through an IT admin’s hands.
Security, Policies and Telemetry
Deployment aside, there’s more to Mac automation than the initial setup. Ideally, IT organizations would have a way to manage user accounts on those machines along with security configurations like FileVault®. Setting up their users’ machines to ensure that those devices are secure, meet compliance requirements, and are efficient necessitates policies. These policies can include screen saver lock, disabling USB storage, updating the OS, and many more that help to enforce settings without manual intervention from IT admins themselves.
Once policies are set and the device is configured, IT admins want to ensure that it stays that way. Telemetry on the system’s health and configuration is critical to keeping the system safe and efficient.
Mac Management From the Cloud
It’s clear that IT admins are looking for (Read more…)