Decision Support Specialist in US-CA-San Francisco

Williams-Sonoma has the following position opening in San Francisco, CA. Please mail resume to: S. Choy, 3250 Van Ness Avenue. San Francisco, CA 94109 and reference Req #:

Decision Support Specialist (San Francisco, CA) Req#SS-2331

Primary support for MicroStrategy administration and development. Primary support for Crystal Enterprise and Business Objects XI Reporting administration. Support MicroStrategy and Crystal metadata maintenance. Responsible for migration of objects and reports while adhering to established change control standards. User creation, security and maintenance. Establish processes to optimize usability, such as standards and methods to enhance efficiency. Provide troubleshooting and development support for users. Plan and support corporate upgrades and rollout, including project planning, training coordination and new user orientation. Participate in team evaluating and recommending corporate report and analytical strategic product and usage standards. Primary vendor liaison and responsible for adherence to contract and licensing agreement. Coordinate upgrade of server operating systems, evaluating and implementing software enhancements, developing robust alerts and coding solutions to address user needs. Develop and support dashboards for management information. Develop automation using SQL and/or scripting for repetitive tasks.

Requirements: Master’s degree or foreign equivalent in Computer Science or related field plus 2 years experience in job offered or a related reporting administrator or programmer analyst occupation.

Experience and/or education must include: MicroStrategy Administration; Crystal Enterprise Administration (aka Business Objects); Major Databases — Teradata, Oracle, SQL Server; Report design and troubleshooting.

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