Synnex has launched a dedicated MSSP support program as part of its SERVICESolv’s field services expansion strategy. The move comes roughly a year or more after rival Ingram Micro got serious about building out MSP- and MSSP-centric offerings for partners.
The Synnex relationship will help existing MSSP partners capitalize on opportunities and build relationships with new partners, Karl Soderlund, SVP of Worldwide Channels at Palo Alto Networks, said in a prepared statement.
Synnex’s MSSP support program includes the following core offerings:
- Network operations center (NOC) and security operations center (SOC) support.
- Premium support via GoldSeal video-as-a-service (VaaS), which offers tech-to-site installation and assistance.
- On-premise and cloud deployment.
- Ongoing education opportunities.
Synnex’s MSSP support program also includes various services, such as:
- Pre-sales support.
- 24/7 monitoring and management.
- Penetration and vulnerability testing and certification training.
- Security strategy and advisory services.
- Security compliance assessments.
In addition, Synnex is offering exclusive incentives, rebates and discounts as part of its MSSP support program.
The launch of Synnex’s MSSP support program comes after the company in March 2019 unveiled channel services to support its partners’ cybersecurity and cloud practices built around the Palo Alto Networks Security Operating Platform. The channel services were announced in conjunction with enhancements to Palo Alto Networks’ NextWave Partner Program.
Ingram Micro Embraces MSSPs, Cyber MSPs
Rival Ingram Micro opened its arms to MSSPs and cyber-involved MSPs more than a year ago. Ingram Micro VP of Security Eric Kohl has been leading the charge.
The company has tried to help partners embrace SOC (security operations center) as a Service (SOCaaS) offers that are easier to deploy and consume than traditional enterprise SOC software.
Among Ingram’s moves since 2018: The distributor partnered with both Arctic Wolf Networks (SOCaaS) and Binary Defense, an endpoint protection and threat intelligence solutions company. In March 2019, Ingram confirmed a SOCaaS relationship with Digital Hands.
Additional insights from Joe Panettieri.