Login

Register

Login

Register

Duke Energy warns customers about scammers | #coronavirus | #scams | #covid19


Duke Energy warns customers about scammers

Published on July 10, 2020 by Dave Kovaleski

© Shutterstock

Duke Energy is warning customers that scams are on the rise, with imposters implementing new tactics during the COVID-19 pandemic to trick utility customers.

Duke Energy received more than 4,000 reported scam attempts in June, the highest single month on record. There have been more than 15,000 reports of scams this year, which is already approaching the 18,000 in all of 2019.

“Unfortunately, the scammers appear to be preying on the uncertainty and financial hardship caused by the pandemic, and they are tracking trends and adjusting their tactics,” Jared Lawrence, Duke Energy’s vice president of revenue services and metering, said. “As new scam techniques are employed, it is imperative that customers stay alert, informed, and make a concerted effort to guard their personal information and wallets.”

One of the latest tactics of scammers is they promise to mail customers refund checks for overpayments on their accounts if they can confirm their personal data. Duke Energy and its subsidiaries would not do that, instead applying refunds as a credit to customers’ accounts. They will not contact customers to verify personal information by phone, email, or in-person to mail a check.

Also, scammers will call customers posing as utility providers to insist customers are delinquent on their bills. They typically claim a service disconnection is pending and demands immediate payment in the form of a prepaid debit card. The facts are, Duke Energy has suspended disconnections for nonpayment.

Customers who suspect they have been victims of fraud or who feel threatened during an interaction with one of these scammers should hang up the phone, call the utility provider at the phone number provided on the bill, then report it to the police.

Duke Energy is a founding member of Utilities United Against Scams (UUAS), a consortium of more than 140 U.S. and Canadian electric, water, and natural gas companies that raises awareness of utility scams targeting customers.



Source link

Click here to go to the original Source of this story.

______________________________________________________________________________________________

Get your CompTIA A+, Network+ White Hat-Hacker, Certified Web Intelligence Analyst and more starting at $35 a month. Click here for more details.

Leave a Reply

Shqip Shqip አማርኛ አማርኛ العربية العربية English English Français Français Deutsch Deutsch Português Português Русский Русский Español Español

National Cyber Security Consulting App

 https://apps.apple.com/us/app/id1521390354

https://play.google.com/store/apps/details?id=nationalcybersecuritycom.wpapp


NATIONAL CYBER SECURITY RADIO
HACKER FOR HIRE MURDERS
 

ALEXA “OPEN NATIONAL CYBER SECURITY RADIO”

National Cyber Security Radio (Podcast) is now available for Alexa.  If you don't have an Alexa device, you can download the Alexa App for free for Google and Apple devices.   

nationalcybersecurity.com

FREE
VIEW