Info@NationalCyberSecurity
Info@NationalCyberSecurity

FBI investigating nationwide Ascension ‘ransonware attack’ | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #ransomware


Ascension said in a statement Monday afternoon that cybersecurity experts were working “around the clock” to fix the systems affected by Wednesday’s incident.

JACKSONVILLE, Fla. — The Federal Bureau of Investigation and other agencies are investigating after a “ransomware attack” disrupted clinical operations at 140 Ascension hospitals across the country, including some on the First Coast.

Ascension said in a statement Monday afternoon that cybersecurity experts were working “around the clock” to fix the systems affected by Wednesday’s incident.

“We are making progress, however, it will take time to return to normal operations,” an Ascension spokesperson said.

The FBI, the Cybersecurity and Infrastructure Security Agency, the Department of Human Services and the American Hospital Association were also notified about the incident.

The systems that remain unavailable include electronic health records and “various systems utilized to order certain tests, procedures and medication.” Ascension said it is using manual and paper-based systems as its online systems are disrupted.

“Due to the transition to manual systems for patient documentation, patients may encounter longer than usual wait times and some delays. To help with delays, patients should bring notes on symptoms and a list of current medications, including prescription numbers or bottles,” the latest statement said.

Ascension St. Vincent’s Medical Group doctor’s officers are operating at normal business hours and are proceeding with all scheduled appointments.

Scheduled surgeries should proceed as planned unless otherwise notified directly for a reschedule. Imaging, testing and treatment and Ascension emergency rooms are also continuing normal operation, though the company said patients could experience delays. 

However, Ascension Rx retail pharmacies in Florida cannot fill prescriptions, though all other retail pharmacies across North Florida can fill prescriptions. “Patients should work with their provider to have prescriptions filled at another local pharmacy,” the company said.

Ascension said it would notify patients if determines any patient’s “sensitive information” was affected by the incident.

Any updates on the incident will be provided at about.ascension.org/cybersecurity-event, according to Ascension.

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