Hacking of school district’s Twitter account is cautionary tale

St. Lucie County School District Superintendent Wayne Gent discusses a cyber attack Friday, June 30, 2017, targeted at the school district’s Twitter account at the St. Lucie County Schools building in Fort Pierce. JEREMIAH WILSON/TCPALM

Do you have a Twitter or other social media account?

If so, imagine this scenario: You wake up one morning and discover your account has been compromised and is displaying offensive — no, egregious — language and images.

You try to remove the deplorable content yourself, but quickly realize you’re locked out of the account. So you reach out to the social media provider for help.

Unfortunately, there is no sense of urgency on the provider’s part to resolve the problem. You can’t even get a real person on the phone. All communications are by email or text.

Finally, after more than nine frustrating hours, your account is closed.

One tweet stated: “After heavy consideration, our district has decided to ban all African Americans from our School District.”

Another read: “Removal of African Americans will boost grades by 200 percent!”

A third tweet was a black-and-white photograph of a lynching.

Source:http://www.tcpalm.com/story/opinion/editorials/2017/08/03/hacking-school-districts-twitter-account-cautionary-tale-our-view/487593001/