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Harvard Pilgrim Health Care’s site back online after cyber attack | #ransomware | #cybercrime


More than 2 months after ransomware attack, Harvard Pilgrim Health Care’s site back online


Harvard Pilgrim Health Care says its website and online member accounts are back up and running more than two months after a massive cyber attack. The insurer’s parent company, Point 32 Health, fell victim to a ransomware attack in March and April. Officials said some data was taken in the attack on systems used to service customers, accounts, brokers and providers, and it proactively took some systems offline to contain the threat.Approximately 2.5 million customers were impacted by the attack.Now, Harvard Pilgrim says customers can once again access their accounts online. Customers will need to reset their passwords upon their first use. Company officials said they hope to finish updating claims and plan details online in the coming weeks.

Harvard Pilgrim Health Care says its website and online member accounts are back up and running more than two months after a massive cyber attack.

The insurer’s parent company, Point 32 Health, fell victim to a ransomware attack in March and April. Officials said some data was taken in the attack on systems used to service customers, accounts, brokers and providers, and it proactively took some systems offline to contain the threat.

Approximately 2.5 million customers were impacted by the attack.

Now, Harvard Pilgrim says customers can once again access their accounts online. Customers will need to reset their passwords upon their first use.

Company officials said they hope to finish updating claims and plan details online in the coming weeks.



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