Helpdesk Technic

Details: Helpdesk Technician Must possess a minimum of a Bachelor’s Degree and three years of experience in information technology in the following areas. Computer systems analysis, remote support with multiple LAN & WAN networks, windows operating systems, VMware server technology, and managing IT helpdesk operations. Familiarity with Active Directory, TCP/IP, HTML, and VOIP phones is desired. The ability to communicate technical information both verbally and written to technical and non-technical staff is required. The Helpdesk Technician is responsible for the oversight of FCADV’s Technology which includes, but not limited to network configuration of hardware and software. Provide maintenance and backups on VMware datacenter servers. Troubleshoot all network and software problems via IT helpdesk system. Maintain and update network software programs. Setup and maintain Active Directory and SQL database server profiles. Required: Cover letter of application, resume and three references to: Personnel, FCADV, 425 Office Plaza Drive, Tallahassee, Florida 32301 or by FAX 850.425.3091 or via email to . FCADV is an EOE/AA employer and encourages candidates from diverse populations to apply. If accommodation is needed in order to participate in the application process, please email us at . Source – Tallahassee Democrat

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