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How Robinhood Fell Victim To A Vishing Raid | #cybersecurity | #cyberattack | #hacking | #aihp

Some Robinhood insiders have been warning that the company’s belated push to improve customer service has failed to keep pace with its breakneck growth. In late 2019, there were roughly 370 support staff, more than half of them outsourced, to work with 5 million customers. Today, there are about 1,000 reps to deal with 22.4 million customers, the majority of them new to trading. 

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