- The 0x80073701 error code in Windows 11 is encountered when you try to install an update.
- It could be due to corrupt system files, issues with the Windows Update Components, or if critical services are not running.
- To fix the error, run the built-in troubleshooter or perform a DISM and SFC scan, amongst the other methods here.
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Windows updates are critical and with the latest iteration still in the early days, it’s recommended that you always have the latest version installed. But, several users have been receiving the 0x80073701 error when trying to install updates in Windows 11.
With each update, Microsoft releases a bunch of new features, some of which are meant to boost the system’s performance. Along with that, there are patches for previously reported bugs. So, after installing the latest version, you get better performance and lesser errors.
But, there are various errors that prevent you from installing updates. The problem here could range from something simple to one that’s extremely intricate. And, that’s why we decided to dedicate this article to help you fix the 0x80073701 update error in Windows 11.
What causes the 0x80073701 update error in Windows 11?
When it comes to the update errors, there are a few common underlying causes. Most often than not, it’s a minor glitch that prevents you from installing updates.
Other than that, if critical system files are corrupt or missing, you may find encounter the error code 0x80073701 in Windows 11. And then there’s the Windows Update Components, issues with which can wreak havoc when installing updates.
Besides, there’s also the possibility that critical services responsible for identifying, downloading, and installing updates may not be running.
Now that you have a basic understanding of the underlying causes, let’s walk you through the most effective fixes for the 0x80073701 error in Windows 11.
How can I fix the 0x80073701 error windows 11?
1. Use a dedicated third-party tool
The easiest way to fix any Windows Update error, or even the other ones for that matter, is to use a reliable and dedicated third-party tool. There are a bunch of these available, but not all are as effective as Restoro.
It not just eliminates corrupt system files, but also looks for other issues with your system, and repairs them. The tool will optimize the Registry, scan and remove the malware if any are found, and it will also replace the missing DLL files.
Apart from that, it will also repair whatever damage has been left behind by the malware or virus to ensure that your PC’s health and performance remains unaffected.
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2. Run the Windows Update troubleshooter
- Press Windows + I to launch the Settings app, and click on Troubleshoot on the right in the System tab.
- Click on Other troubleshooters.
- Locate the Windows Update troubleshooter, and click on the Run button next to it.
- Follow the on-screen instructions and choose the necessary response when prompted to fix the error.
3. Run the DISM tool and SFC scan
- Press Windows + S to launch the Search menu, enter Windows Terminal in the text field at the top, right-click on the relevant search result, and select Run as administrator from the context menu.
- Click Yes in the UAC (User Account Control) prompt that pops up.
- Now, click on the downward-facing arrow and select Command Prompt from the list of options. Alternatively, you can hit Ctrl + Shift + 2 to launch Command Prompt in a new tab.
- Now, paste the following three commands one at a time, and hit Enter after each to run the DISM tool.
DISM.exe /online /cleanup-image /scanhealth
DISM.exe /online /cleanup-image /restorehealth
- Once done, execute the following command to run the SFC scan.
If it was the corrupt system files that caused the error code 0x80073701 in Windows 11, running the DISM (Deployment Image Servicing and Management) tool and SFC scan should fix it.
4. Run the Windows Update service
- Press Windows + R to launch the Run command, enter services.msc in the text field, and either click on OK or hit Enter to launch the Services app.
- Locate the Windows Update service, right-click on it, and select Properties from the context menu.
- Click on the Startup type dropdown menu, and select Automatic from the list of options.
- Now, if the service is not running, click on the Start button, and then on OK at the bottom to save the changes.
5. Delete contents of the Software Distribution folder
- Press Windows +S to launch the Search menu, enter Windows Terminal in the text field, right-click on the relevant search result, and select Run as administrator from the context menu.
- Click Yes in the UAC prompt that pops up.
- Click on the downward-facing arrow at the top and select Command Prompt.
- Now, type/paste the following commands and hit Enter after each to stop a bunch of Windows Update related services.
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
- Once done, press Windows + E to launch the File Explorer, paste the following path in the address bar and hit Enter.
- Double-click on the DataStore folder here to view its contents.
- Next, press Ctrl + A to select all the files here, and hit the Del key to delete them.
- Choose the appropriate response, in case a confirmation prompt pops up.
- Now, go back to the Command Prompt tab in Windows Terminal, and execute the following commands to run the services that you stopped earlier.
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
After you are done with the process, again check for updates, and verify if you are able to install them. In case you still encounter the error code 0x80073701 in Windows 11, head to the next method.
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6. Reset Windows Update components
- Press Windows + X or right-click on the Start icon to launch the Power User menu, and select Windows Terminal (Admin) from the list of options.
- Click Yes in the UAC (User Account Control) prompt that appears.
- Next, click on the downward-facing arrow near the top and select Command Prompt.
- First, execute the following two commands to stop the Windows Update service and BITS.
net stop wuauserv
net stop bits
- Next, paste the following command and hit Enter to delete the qmgr*.dat files.
Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat”
- Now execute the following three commands to rename a few critical folders. However, you can skip this step if this is first time you are resetting the Windows Update components. In case it doesn’t work the first time, execute these on the next attempt.
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
- Execute these commands individually to reset the BITS and Windows Update service.
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- Next, paste the following command and hit Enter.
cd /d %windir%\system32
- The next step is to paste each of these commands individually and then hit Enter after each to reregister some critical files.
10. Now, execute this command to reset Winsock.
netsh winsock reset
11. The last step is to restart the BITS and Windows Update service, execute these two commands to do that.
net start bits
net start wuauserv
The Windows Update Components play a critical role in installing updates, and if these are corrupt due to any reason, you are likely to encounter the error code 0x80073701 in Windows 11. Resetting the components has been found to fix the issue for many users.
7. Manually install the update
- Go to Windows 11 Update History, locate the update you were having trouble installing, and copy the KB (Knowledge Base) number for it.
- Netx, go to Microsoft Update Catalog where all the versions are available for download, paste the KB number in the text field near the top-right corner and click on Search.
- Click on the Download button to the relevant option in your case.
- Now, right-click on the link that appears here, and select Save link as from the context menu.
- Choose the desired location to download the file, and click on Save.
- After the file is downloaded, double-click on it to launch the setup, and follow the on-screen instructions to complete the process.
Once done, restart the computer and you will now have the Windows 11 version installed that you were earlier facing the error code 0x80073701 with.
If it’s a problem with the update itself, manually downloading it could work and you shouldn’t face the error for the subsequent updates. If you still do, resetting Windows 11 to its factory settings could help.
Also, the built-in troubleshooters are more than capable of dealing with such issues but several users have reported that the Windows Update troubleshooter is not working, so it’s imperative that you resolve the issue and be up-to-date with the latest Windows version.
Tell us which fix worked and your experience of Windows 11 thus far, in the comments section below.
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