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How to know if online reviews are real or fake | #phishing | #scams | #hacking | #aihp

RALEIGH, N.C. (WNCN) — Online reviews can be helpful, but how do you know if those reviews are legit—or if someone is manipulating that glowing five-star review to give their product a good rating? 

That was a question CBS 17 asked after a viewer provided Consumer Investigator Steve Sbraccia with a letter that offered her a gift in exchange for a great review. 

Before you clicked the mouse to order that online purchase, you probably checked an online review or two. 

Meredith Gallo, of BestReviews, (which is owned by CBS 17 parent company Nexstar) explained how crucial it is to have an untainted review. 

It’s very important,’’ she said. “You want to make sure the reviews you are using are accurate and have the most information.” 

When a CBS 17 viewer received a letter from a company asking her to write a 5-star review in exchange for a $30 Amazon gift card, it looked a little fishy especially when the company warned her “not to attach pictures of this letter to the review.” 

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