Job Overview


Customs & Border Protection (CBP):  Securing America’s Borders
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resiliency to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.

Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation’s borders.  At U.S. Customs and Border Protection, we:

  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP’s mission, activities, and careers, please see

Joining the Customs and Border Protection Office of Information and Technology will allow you to use your knowledge to provide information technology support to security systems which facilitate the accomplishment of mission requirements. This position starts at a salary of $54,972 (GS-09 step 01) with promotion potential to the GS-12.

Who May Apply:

Organizational Location: Positions are located located within U.S. Customs and Border Protection, Office of Information and Technology in Alexandria, VA and Springfield, VA.

This announcement will utilize the Direct Hire Authority to fill positions throughout the Department of Homeland Security, Customs and Border Protection. One or more selections may be made using this job opportunity announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.


In this IT Specialist (INFOSEC) position you will become a key team member of Homeland Security professionals to ensure the confidentiality, integrity and availability of information systems, networks and data. Typical work assignments include:

  • Conceptualizing, designing and building secure information technology systems
  • Providing advice relative to system security upgrades or enhancement
  • Participating in projects to prototype and pilot new system security concepts and enhancements
  • Collaborating with senior staff to monitor and evaluate system compliance with IT security, resilience and dependability

Travel Required

  • Occasional Travel
  • Less than 25%

Relocation Authorized

  • No

Job Requirements

Key Requirements

  • You must be a U.S. Citizen to apply for this position
  • You may be required to pass a background investigation
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for the last three years (see “Other Information”)


BASIC REQUIREMENT: Applicants must have IT-related experience demonstrating each of the four competencies listed below.

  • Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
  • Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You qualify for this position if you meet the basic requirement listed above and possess either the specialized experience or education requirements below.

GS-9: You qualify at the GS-9 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform the job duties. Such examples include applying IT security principles and methods, applying with commercial systems security products, identifying IT security violations and recommending corrective actions, or monitoring system activities for potential security events.

Education Substitution:

GS-9: You may substitute a Master’s degree or 2 full years of graduate education in a field of study related to computer technology (e.g., computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks) for the experience required at the GS-9 grade level. Such education must have been obtained in an accredited college or university and demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim.

Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.

You must meet all qualification requirements, including education, if applicable, subject to verification at any stage of the application process by Monday, January 09, 2017. Applications will be accepted from students who expect to complete qualifying education within 9 months from the closing date of the announcement.  Qualifying education must successfully be completed prior to appointment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Overtime: This position may require uncontrollable, unscheduled overtime in excess of the 40-hour work week.

On call: This position may require the incumbent to be on call 24 hours per day, seven days per week.

Security Clearance: You may be required to obtain a Secret or higher level clearance for this position.

Security Clearance

Top Secret


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