JOB TITLE Information Technology Specialist
Maintains and repairs servers and in-house computers as well as administers the VoiceIP phone system by performing the following duties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintains computer and lap top equipment, inventory reports, and general maintenance.
• Performs the general server maintenance of all systems and hardware.
• Installs new and upgraded telecommunications software and/or systems needed as requested for effective productivity.
• Maintains reports, records, warranties, and licenses for all equipment and software applications.
• Answers inbound client telephone communications as well as documents requests and reports problems.
• Conducts trainings.
• Orders parts.
• Attends meetings.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand; walk and sit.
REQUIRED EDUCATION AND EXPERIENCE
• High school diploma or general education degree (GED
• Two to four years related experience and/or training; or equivalent combination of education and experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ABIS Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ABIS Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
ABIS Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ABIS Solutions’ employees to perform their job duties may result in discipline up to and including discharge.
ABIS Solutions is a Service-Disabled Veteran Owned (SDVO) Professional Services and Field Solutions company that provides temporary and project staffing solutions. We are focused on the telecom and IT industries and have created a best-in-class technology platform to make it easier for clients to source and manage talent.