Most (90%) of consumers lack confidence in the security of internet of things (IoT) devices. Yet, more than half own one or more IoT devices.
According to a survey by Gemalto, the main fear of consumers (cited by two-thirds of respondents) is hackers taking control of their device. In fact, this was more of a concern than their data being leaked (60%) or hackers accessing their personal information (54%).
However, despite 54% of consumers owning an IoT device (on average two), just 14% believe that they are extremely knowledgeable when it comes to the security of these devices.
Meanwhile, businesses are realizing that they need support in understanding IoT technology and are turning to partners to help, with cloud service providers (52%) and IoT service providers (50%) the favored options. When asked why, the top reason was a lack of expertise and skills (47%), followed by help in facilitating and speeding up their IoT deployment (46%).
“It’s clear that both consumers and businesses have serious concerns around IoT security and little confidence that IoT service providers and device manufacturers will be able to protect IoT devices and more importantly the integrity of the data created, stored and transmitted by these devices,” said Jason Hart, CTO, Data Protection at Gemalto. “With legislation like GDPRshowing that governments are beginning to recognize the threats and long-lasting damage cyber-attacks can have on everyday lives, they now need to step up when it comes to IoT security. Until there is confidence in IoT amongst businesses and consumers, it won’t see mainstream adoption.”
The survey also found that IoT device manufacturers and service providers spend just 11% of their total IoT budget on securing their IoT devices. When it comes to protecting devices and the data they generate or transfer, just half (50%) of IoT companies have adopted a security-by-design approach.
According to the survey, businesses are in favor of regulations to make it clear who is responsible for securing IoT devices and data at each stage of its journey (61%) and the implications of non-compliance (55%). In fact, almost every organization (96%) and consumer (90%) is looking for government-enforced IoT security regulation.
“The lack of knowledge among both the business and consumer worlds is quite worrying and it’s leading to gaps in the IoT ecosystem that hackers will exploit,” Hart continued. “Within this ecosystem, there are four groups involved—consumers, manufacturers, cloud service providers and third parties—all of which have a responsibility to protect the data. ‘Security by design’ is the most effective approach to mitigate against a breach. Furthermore, IoT devices are a portal to the wider network and failing to protect them is like leaving your door wide open for hackers to walk in. Until both sides increase their knowledge of how to protect themselves and adopt industry standard approaches, IoT will continue to be a treasure trove of opportunity for hackers.”