|Internal King County Information Technology Career Services Employees will be considered for this position.
King County Information Technology (KCIT) is seeking a dynamic leader to join our department as a Production Operations Platforms Manager. This strategic manager, will lead System Engineers and Database Analysts responsible for a subset of King County infrastructure, focusing on providing Level 2 support on premise and in the Cloud for Enterprise software products, Database Administration, and Platform as a Service functions.
This leadership position will have authority and accountability for personnel, project, operations, budget, establishing service rates, SLA’s, metrics, and the strategic direction of the services. The managers will work with business customers, senior leadership, IT Service Delivery Managers, cross-departmental teams, and highly technical staff to deliver solutions that meet strategic needs.
As a senior member of the team, qualified candidates must be knowledgeable about how organizations operate and be capable of working collaboratively and maneuvering through complex situations effectively getting things done both through formal and informal channels. Dedicated to meeting the expectations of customers, this leader must be capable of marshaling resources (people, funding, support) to get things accomplished, anticipating and adjusting for problems and roadblocks.
This manager will steadfastly push themselves and others for results, bringing out the best in people. Effective communicators and people builders, they are able to foster open dialogue among team members creating a climate where people want to do their best. This manager will be able to find common ground, getting cooperation with a minimum of noise and providing stakeholders with information so they can make accurate decisions.
WORK LOCATION: KCIT offices are located in Downtown Seattle in the King County Chinook Building, 401 Fifth Ave, Seattle, WA, 98104.
REPORTS TO: These positions report directly to the Production Operations Service Owner.
For information about the status of your application please contact Melanie Hanisco at (206) 263-8062 or email [email protected]
|Experience, Qualifications, Knowledge, Skills:|
|NECESSARY SPECIAL QUALIFICATIONS: The candidate selected for this position will be required to pass a background investigation including fingerprinting.
PHYSICAL REQUIREMENTS: The work environment is indoors in a general office environment with minimal exposure to health and safety hazards.
UNION: Positions in this classification are represented by Teamsters Local 117, IT Managers and Supervisors bargaining unit.
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