IT Manager


Responsible for the ongoing maintenance and operation for all of the Information Technology implemented within the assigned Hotel. The position is responsible for the daily operation, support, and security of the technology and data that support and enable the business operation.
Work with the Regional or Area Director of Information Technology and Hotel Management to implement company wide initiatives into the Hotel. Provide capital planning and operating budget support to the Hotel.
The position will maintain technologies implemented in effective working order and ensure system up time and reliability meets the needs of the operation(s) as defined by management and the Regional Director.


-A solid understanding of the hospitality business and the application of Information Technology to that business.
-Proven project management and budgeting skills.
-A minimum of three years in a management or supervisory position responsible for the ongoing operation of Information Technology/systems.
-Ability to communicate with all levels of management.
Proficiency in mainstream PC desktop applications, and the effective use of Internet technology and services.
-Strong communication skills both verbal and written
Theoretical understanding of Starlink, PMS concepts
-Practical understanding of Front Office procedures
-Familiarity with Delphi, POS and other Hotel applications
-Strong technical skills including PC and Networks, knowledge of NT and/or Unix.
-Microsoft MCSE certification is preferred but not required


Information Technology


Sheraton Grand Los Angeles Hotel is located in the heart of the downtown financial district, we’re an inviting retreat for any lifestyle. Relax in one of our 498 guest rooms—complete with our celebrated Sheraton Sweet Sleeper™ Bed. Our restaurant, bar, and lobby lounge are the perfect place to re-connect or relax after a long day. Keep in touch with our full-service business center or get a good workout in our fitness center.
Find yourself in the exciting center of the Entertainment Capital of the World. Our business and convention hotel is an easy walk from the Los Angeles Convention Center, the Staples Center and LA Live—a new 4-million square foot sports and entertainment destination. Plan a day of fun at nearby Universal Studios or exploring Hollywood. We are also adjoined to Macy’s Plaza and minutes from museums, theater, sports, and must-see attractions.
Sheraton Grand creates opportunities for associates to connect with guests during their travels, providing them with helpful, friendly service and introducing them to our brand through thoughtful experiences. Across countries, cultures and professions, Sheraton brings the world’s most talented associates together.Discover the comfort and convenience of the newly renovated Sheraton Grand Los Angeles Hotel. You don’t just stay here, you belong


Sheraton® (luxury and upscale full-service hotels, resorts and residences) is our largest brand serving the needs of business and leisure travelers worldwide. For over 75 years this iconic brand has welcomed guests, becoming a trusted friend to travelers and one of the world’s most recognized hotel brands. From being the first hotel brand to step into major international markets like China, to completely captivating entire destinations like Waikiki, Sheraton understands that travel is about bringing people together. Our social spaces define and differentiate Sheraton. The Link@Sheraton SM experienced with Microsoft is the heart of our lobby. Guests enjoy the upside of everything with Sheraton Club, designed with SPG members in mind. Sheraton Fitness programmed by Core Performance brings guests together as they train and eat healthy on the road. Sheraton transcends lifestyles, generations and geographies and will continue to welcome generation after generation of world travelers as The World’s Gathering Place


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