IT Site Manager

ABOUT THE ORGANIZATION : Capsugel – Greenwood, SC / Morristown, NJ

Capsugel is a global leader in delivering high-quality, innovative dosage forms and solutions to its customers in the health care industry. The company’s Hard Capsule business offers customers the broadest portfolio of gelatin, vegetarian, and other specialized capsule technologies. Capsugel’s Dosage Form Solutions (DFS) business utilizes an array of proprietary technologies and specialized manufacturing capabilities to solve customers’ most pressing product development challenges, including bioavailability enhancement, modified release, abuse deterrence, biotherapeutic processing, and inhalation formulation.

Bend Research – Bend, OR

Bend Research has over 300 employees based in six state-of-the-art facilities in Bend, OR, and is part of the global Capsugel network of 3,300 employees.
For more than 40 years, Bend Research has worked with clients to create value by advancing new medicines that improve human health and to solve their most difficult scientific and technical problems. This success is based on the company’s ability to develop, advance, and commercialize pharmaceutical technologies, which grow from a solid base of scientific and engineering fundamental understanding. Bend Research is a leader in novel formulations, including spray-dried dispersion (SDD) and hot-melt extrusion (HME) formulations, as well as controlled-release, inhalation, and biotherapeutics technologies.

Powdersize – Quakertown, PA / Xcelience – Tampa, FL

Powdersize is a customer service driven contract manufacturer, providing expertise in particle size reduction and particle size control technologies intended for powders used within the pharmaceutical, medical and food marketplaces. Leveraging two decades of toll manufacturing experience, trust Powdersize to develop a robust process at any scale of development, including R&D, pilot scale or commercial scale.


DESCRIPTION :Bend Research is looking for an IT Site Manager for their location in Bend, OR. The IT Site Manager will provide leadership and guidance to the local business by managing the IT infrastructure, operations, budget and staff for the assigned location/business unit. This is a very hand’s on position, with a strong technical team in place.

The IT Site Manager will be responsible for identification, implementation and maintenance of new technologies/business applications through the application of current corporate best practices. You will ensure the IT operations support the current and future needs of the business. This position reports to the Regional IT Director.

Evaluate and make recommendations regarding systems and facility requirements to ensure that the IT infrastructure supports and facilitates the growth of our manufacturing operations and expanding business needs
Oversees the planning, design, installation and maintenance of systems, networks, security systems, telecommunication systems, servers, mainframes and other IT resources or assets
Acts as the IT liaison for the assigned site and corporate leadership teams
Provides technical consulting and problem resolution at the leadership level
Budgets for site expenses and capital purchases of technology-related equipment & services
Identifies and recommends opportunities for cost-savings and process improvements
Monitors and reports on the performance of IT systems, projects and operations
Manages site specific vendor contracts and relationships, ensuring established SLAs are being met
Manages the implementation and support of all systems and business applications for the assigned site to include: manufacturing, operations, sales, and administrative areas
Implements standard operating procedures and ensures that daily IT operations are functioning in the most efficient and effective manner
Provides direction, coordination, and evaluation of subordinate staff
Ensures are business application, technical infrastructure and R&D system are in compliance with regulations such as 21 CFR Part 11, SOX, Annex 11, and cGMPs
Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes
Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other regulatory organizations in the analysis, design, configuration, testing and maintenance of information systems to ensure optimal operational performance.

POSITION REQUIREMENTS : Bachelor’s degree in IT, IS, Engineering or related field
Minimum 7 years’ experience in progressive IT leadership roles, managing IT operations, infrastructure and/or projects
Prior experience implementing SAP financials, sales, distribution and material management modules in a validated environment
Previous IT experience in the Pharmaceutical industry is required, along with manufacturing, operations, warehouse management, engineering and QA processes
Excellent change and project management skills
Strong leadership skills and the ability to effectively interact with colleagues at all organizational levels
Knowledgeable in current and possible future policies, practices, trends and information affecting the pharmaceutical manufacturing business

CATEGORY : Information Technology


EOE STATEMENT : Bend Research is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status.


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