IT Support Manager

Job Description
Urjanet seeks an IT Manager who loves to work in a startup environment. That means it’s fast-paced and highly collaborative. You must have deep knowledge of computers, operating systems, devices and equipment, and network security. You will manage computer processing systems, control and evaluate IT and electronic operating systems, and manage IT staff. At Urjanet, your goal is to build and manage up-to-date and efficient computer systems and networks to optimize the role of technology in an innovative and collaborative business environment. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes
Desired Skills and Experience
  • Proven IT management experience
  • Bachelor’s degree required in Computer Science, Engineering, or related field preferred
  • Certification as IT Technician an advantage
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Strong understanding of internet services – HTTP, FTP, DNS, etc.
  • Familiarity with helpdesk ticketing systems
Duties and Responsibilities 
  • Manage information technology and computer systems
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Handle budget and ensure cost effectiveness
  • Develop and maintain local networks to optimize performance
  • Ensure security and privacy of networks and computer systems
  • Develop and maintain security process
  • Preserve assets, information security and control structures
  • Oversee execution of all IT related processes


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