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STANDOFF WITH POLICE. LONG LINES WERE PUSHING JACKSON COUNTY RESIDENTS TO DEMAND CHANGE. THOSE LINES ARE A CONSISTENT PROBLEM FOR PEOPLE WHO ARE IN SOME CASES, JUST TRYING TO PAY THEIR TAXES. KMBC NINE S ANDY ALCOCK IS GETTING ANSWERS NOW FROM AGGRAVATED CUSTOMERS AND SOME ANGRY COUNTY LAWMAKERS. THE PEOPLE WE FIRST TALKED TO THIS MORNING TOLD US IT WAS ABOUT A 3 TO 4 HOUR ORDEAL FROM WHEN THEY WALKED IN THE DOOR TO TAKING CARE OF THEIR BUSINESS, KELLY FARRIS SHOWED UP AT NINE THIS MORNING TO PAY PERSONAL PROPERTY TAXES ON HER CAR. BY 11, SHE WAS ONLY HALFWAY THROUGH THE LINE AND HAD BETTER THINGS TO DO. I WOULD BE AT WORK. I’M A CASEWORKER, SO I’D BE AT WORK WORKING WITH MY CLIENTS, WORKING ON CLINICAL NOTES, THINGS LIKE THAT. THE FIRST PEOPLE ARRIVED AT 530 ON A VERY COLD MORNING, WAITING FOR THE DOORS TO OPEN AT EIGHT JACKSON COUNTY LEGISLATORS, MANY IBAKA AND SEAN SMITH SAY THEY’VE REACHED OUT TO COUNTY EXECUTIVE FRANK WHITE. THEY SAY WHITE AND ASSESSOR GAIL MCCANN. BEATTIE’S DECISION TO SHUT DOWN OTHER OFFICES AROUND THE COUNTY HAS LED TO CONSISTENTLY LONG LINES, ABARCA SAID. IT’S THE SECOND OR THIRD WEEK HE’S BROUGHT THE PROBLEM TO WHITE. HE’S NOT PRESENT TO SOLVE THESE ISSUES. WHEN WE ASK CLEAR QUESTIONS, THE ASSESSMENT DEPARTMENT HAD NO ANSWERS. WE’VE REACHED OUT TO WHITE’S OFFICE FOR COMMENT, AND WE ARE WAITING FOR A RESPONSE. IN INDEPENDENCE ANDY ALCOCK KMBC NINE NEWS, ABARCA SAYS HE DOES SUPPORT A BILL IN THE STATE HOUSE AN
CLOSED UNTIL FURTHER NOTICE: Jackson County says ransomware attack has impacted tax systems, other offices
Officials say the Board of Elections was not impacted by this system outage
Updated: 10:58 AM CDT Apr 2, 2024
Several Jackson County, Missouri, offices are now closed until further notice due to “operational inconsistencies” officials believe are part of a potential ransomware attack. Jackson County officials announced Tuesday that employees have noted “significant disruptions” within the county’s IT systems, potentially due to a ransomware attack.Officials said in a statement that certain systems are now inoperable while others function as normal, and authorities are investigating the operational inconsistencies.Systems impacted so far include tax payments, online property, marriage licenses, and inmate searches.Due to the issues, the county made the decision to close the beleaguered County Assessment Department, along with the Recorder of Deeds offices at all county locations until further notice. Officials said it’s important to note that the Jackson County Board of Elections, along with the Kansas City Board of Elections, has not been impacted by the systems outage. In the statement, the county said officials have notified law enforcement agencies and contacted IT security contractors to assist in the investigation and remediation of the situation. At this time, officials have no reason to believe any county data has been compromised. “The County recognizes the impact these closures have on its residents,” officials said in Tuesday’s statement. “We appreciate the community’s patience and understanding during this time and will provide more information as it becomes available.”
Several Jackson County, Missouri, offices are now closed until further notice due to “operational inconsistencies” officials believe are part of a potential ransomware attack.
Jackson County officials announced Tuesday that employees have noted “significant disruptions” within the county’s IT systems, potentially due to a ransomware attack.
Officials said in a statement that certain systems are now inoperable while others function as normal, and authorities are investigating the operational inconsistencies.
Systems impacted so far include tax payments, online property, marriage licenses, and inmate searches.
Due to the issues, the county made the decision to close the beleaguered County Assessment Department, along with the Recorder of Deeds offices at all county locations until further notice.
Officials said it’s important to note that the Jackson County Board of Elections, along with the Kansas City Board of Elections, has not been impacted by the systems outage.
In the statement, the county said officials have notified law enforcement agencies and contacted IT security contractors to assist in the investigation and remediation of the situation.
At this time, officials have no reason to believe any county data has been compromised.
“The County recognizes the impact these closures have on its residents,” officials said in Tuesday’s statement. “We appreciate the community’s patience and understanding during this time and will provide more information as it becomes available.”
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