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LoanDepot Still Working to Restore Normal Ops After Cybersecurity Incident | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #ransomware


Published: Jan. 22, 2024 at 7:59 a.m. ET

By Chris Wack

LoanDepot said it has been working “diligently” with outside forensics and security experts to investigate the incident and restore normal operations as quickly as possible after its recent cybersecurity incident.

On Jan. 8, the company said it experienced a cybersecurity incident, causing it to shut down certain systems.

By Chris Wack

LoanDepot said it has been working “diligently” with outside forensics and security experts to investigate the incident and restore normal operations as quickly as possible after its recent cybersecurity incident.

On Jan. 8, the company said it experienced a cybersecurity incident, causing it to shut down certain systems.

The Irvine, Calif.-based mortgage provider said it had determined an unauthorized third party accessed certain systems and the encryption of data.

The company said it has made significant progress in restoring its loan origination and loan servicing systems, including the MyloanDepot and Servicing customer portals.

Although its investigation is ongoing, LoanDepot has determined that an unauthorized third party gained access to sensitive personal information of 16.6 million individuals in its systems. The company will notify these individuals and offer credit monitoring and identity protection services at no cost to them.

Write to Chris Wack at chris.wack@wsj.com

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