AWS Amazon Web Services (AWS) has announced the general availability of Contact Lens, a set of capabilities for Amazon Connect enabled by machine learning, that will enable contact centers to understand the sentiment, trends and compliance of customer conversations to improve their experience and identify crucial feedback, the company reported…
The post #mobilesecurity | #android | #iphone | AWS Launches Contact Lens to Expand Contact Centers Operability; Larry Augustin Quoted – Executive Gov appeared first on .
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