Network Operations Manager


Who We Seek:

  • Passion Seekers. You genuinely care about the work that you do and its impact on society.
  • Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo.
  • Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges.
  • Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients.

What You Will Do:

  • ​​​​Server as a Network Operations Manager overseeing a team of network technicians and engineers located in Morgantown, WV and Pittsburgh, PA.
  • Responsible for management of a network services team for operating, maintaining and enhancing an enterprise networking infrastructure environment.
  • Responsible for high-level network planning, design, and optimization.
  • Responsible for network planning, network architecture design and engineering.
  • Planning, forecasting, implementation, and identification of resource requirements for network systems.
  • Proficiency in working in a cross collaboration teaming structure with other IT infrastructure teams, including data center, storage, service desk, security, and applications.
  • Develops strategies and direction for network solutions and current and emerging technologies (wireless and VoIP).
  • Translates business requirements into network or process designs.
  • Integrates and schematically depicts communication architectures, topologies, hardware and software, transmission and signaling links and protocols into complete network configurations.
  • Plans and recommends network hardware, systems management software and architecture.  Approves and modifies network architecture to ensure compliance.
  • Configures and maintains routers, switches, and hubs for network systems (including wireless and VoIP).
  • Evaluates and recommends new products, maintains knowledge of emerging technologies for application to the enterprise.
  • Monitors network performance, ensures capacity planning is performed, and is proactive in assessing and making recommendations for improvement.
  • Provide technical assistance and knowledge during active network troubleshooting of the operational environment.
  • Provide technical write-ups and root cause analysis in the event of network degradations, outages, or anomalies involving UCS technology.
  • Performs trouble shooting procedures and designs resolution descriptions.
  • Monitor solutions and recommendations for compatibility with the IT Operations strategic direction.

What You Need:

  • CCNP active certification is mandatory and required.
  • Executive and technical level communication and presentation skills required.
  • Must have a minimum of 10+ years of data networking experience.
  • Must have a minimum of 10+ years in enterprise project/program management and managing network and other IT infrastructure technical teams and projects.
  • 10+ years experience – Enterprise level network support, architecture, and design required.
  • 8+ years experience – Enterprise level telephony support and design required.
  • Cisco VOIP experience and Wireless networking experience required.
  • Experience with major enterprise network infrastructure migrations required.
  • Deep technical knowledge working across multiple applications, operating systems and devices required.
  • Excellent communication and interpersonal skills are required as this position will work directly with the executive team.
  • Candidate should be an expert with multiple devices, operating systems and applications Sense of urgency, ability to trouble shoot complex problems is required.
  • All aspects of connectivity Cisco Nexus/IOS, VOIP, Video conferencing, 3G/4G, Wi-Fi, VPN, Citrix, ex. Brocade/Cisco Fiber Networking, etc.
  • Proven and demonstrable client (executive and line management) communications and presentation skills required​​.

About Us:

Attain is a place for great ideas and the people who have them. As a management, technology, and strategy consulting firm, our professionals provide innovative solutions to revolutionize government, education, health, and nonprofit organizations and positively impact those they serve. We are business analysts, technologists, digital strategists, managers of change, and forward thinkers, with the entrepreneurial drive to shape the future. Our team is present in 40 states and the District of Columbia.


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