Position Location: Springfield, MO
Notebook Support Guru
TeleTech is a leader in customer service and technical support to companies around the world. Our family includes more than 45,000 people in 17 countries, who help handle more than three million customer interactions each day.
You love computers, and you are happy being the “go to” person amongst your friends and family for all things related to technology. You may not have all the answers, but you have to aptitude and drive to find them. To you a problem isn’t a roadblock, it’s an opportunity.
If this sounds like you then we have an amazing opportunity for you.
You will provide notebook support for one of the largest personal computer manufacturers in the world. With our comprehensive paid training you will use your troubleshooting skills to provide the highest level of customer care and support.
That’s why we also offer a highly competitive salary and a comprehensive benefits package which includes:
â€¢ Tuition reimbursement
â€¢ Paid vacation
â€¢ And discounts at many major retails and restaurants.
Trained on the edge of the latest technology and use the knowledge in our fun and exciting work environment, filled with people just like you.
Working for TeleTech can be summed up in one wordâ€¦ Opportunity. When you join our family you have the opportunity to do more, learn more and be more, than you ever thought possible.
You will be part of one of the largest and fastest growing business processes outsourcing companies in the world. We are a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support and environment to succeed.
While ultimately it will be your positive attitude and energy that helps you succeed, there are a few things you need to get started:
â€¢ High school diploma or equivalent
â€¢ 12 months of customer service experience
â€¢ Call center experience preferred
â€¢ 1 year of practical application experience or a 2 year completed associates degree in a computer related study
â€¢ Knowledge of software and hardware applications
â€¢ Technical trouble shooting skills
â€¢ Previous sales experience
â€¢ Well polished communication and verbal skills
â€¢ Exceptional Soft Skills
â€¢ Flexibility in meeting changes in schedules and processes
â€¢ Ability to multi-task, in a fast paced and vibrant work environment
â€¢ People have computer problems around the clock, and we have to be able to provide answers on the same schedule. Your flexibility to work in a 24/7 environment will make you especially attractive to us.
Ready to step up? Let’s get started!
If you are interested then take the next step and apply by clicking on the link below. (If the link does not work then please copy and paste the link into your browser window.
For more information on the world of opportunity that awaits you at TeleTech visit our recruitment website at www.teletechjobs.com