Ohio Lottery cashing services restored, customer info leaked in cybersecurity incident | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #ransomware

DAYTON, Ohio (WDTN) — Ohio Lottery announced cashing services have been fully restored following an incident in December, but confirms information belonging to customers was leaked.

Cashing services

In a media release on Jan. 26, Ohio Lottery announced that previously suspending cashing services have now been fully restored.

Following a cybersecurity incident that occurred on Christmas Eve last month, some cashing services were not available while Ohio Lottery worked investigated the extent of the matter.

Prize claims can now be made in the following ways:

  • Prizes up to $599 may be cashed at any Ohio Lottery Retailer location
  • Prizes up to $25,000 can be cashed by using the mobile cashing feature available through the mobile app or at one of the State’s seven racinos
  • Prizes up to $5,000 can be cashed at Super Retailer locations or at an Ohio Lottery Regional Office in the form of a pre-paid debit card

Additionally, any prize claims may also be filed in an Ohio Lottery regional office or mailed to the Ohio Lottery Central Office.

Leaked information

In a separate release on Jan. 27, Ohio Lottery offered an update regarding the investigation into the cybersecurity incident.

As investigation continues, Ohio Lottery now confirms that customer and retailer information was obtained by an unauthorized third-party.

Customers are urged to exercise caution when it comes to their credit and should monitor their account statements for fraudulent or irregular activity.

To protect your personal information, it is suggested that you place a fraud alert or security freeze on your account as extra precaution. Click here to see credit bureaus that are available for more information.

Investigation is ongoing. For the most up-to-date information, visit


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National Cyber Security