Prevea and Hospital Sisters Health System (HSHS) remain open and ready to care for you and your loved ones despite trying to fix an internal ailment of their own.
The two Green Bay-area medical organizations have been dealing with cyber security concerns since August 27th when their clinical and administrative applications suffered a system-wide outage and knocked out their phone lines to their clinics and hospitals throughout the state due to a cyber attack. It has made it difficult for patients to schedule appointments and look at their health records among other tasks. Prevea and HSHS facilities have been able to get their phone lines back to operating and patients can schedule elective and non-elective procedures, but the organizations have suspended billing services. As a result, Prevea and HSHS are encouraging patients to be vigilant if they receive emails, texts, and phone calls claiming to be from the two organizations seeking payment for their services.
An investigation into why and how the cyber attack occurred is ongoing and it is still unclear on if patient information was compromised as a result of the breach. You can stay up-to-date with HSHS and Prevea’s progress by clicking on this link.
Locally, Prevea has clinics in Sturgeon Bay, Luxemburg, and Kewaunee.