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Rheumatology ‘broken’: Internal U-M Health-West email on program closure | #phishing | #scams | #hacking | #aihp


GRAND RAPIDS, Mich. (WOOD) — University of Michigan Health-West told patients it is closing a rheumatology program due to long wait times and lack of access. In an internal email obtained by News 8, the medical group president described a “broken” specialty and described a department struggling to work with the organization.

The center, located at 4055 Cascade Rd. SE in Grand Rapids, will close on Oct. 31. The medical group revealed the news to patients in a letter dated July 15.

Debbie Bukovietski of Kentwood has seen rheumatologists across the world for nearly 50 years. When she heard the U-M Health-West rheumatology program would close, she couldn’t believe it.

“I was heartbroken,” Bukovietski told News 8. “I was heartbroken because this particular doctor group … is amazing.”

“They listen well,” she went on to say. “They’ve worked with me, well with my daughter, and I know other patients who have been there.”

After a report published on Sept. 19, News 8 has heard from several other patients and staff members upset over the decision. One staff member sent News 8 an internal email that medical group president Raki Pai wrote to his colleagues. Another worker confirmed the note’s authenticity.

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