A supermarket service manager who prevented a woman falling victim to a £1,000 voucher scam has urged people to “look out for each other” in this unprecedented time.
Krystie Langton, 47, who works at a Tesco supermarket in Chesterfield Road in Mansfield, became concerned when she noticed a woman buying a large number of vouchers two weeks ago.
She reported her concerns to Nottinghamshire Police after the woman explained she was sending the vouchers to a person working for the United States Army.
Krystie, who has worked at Tesco for 18 years, said: “I thought it was very strange that someone would be buying such a large amount of vouchers, especially when there isn’t much to spend them on at the minute.
“When I asked the lady who they were for, I suspected it was a scam but she was insistent that they were genuinely for someone.
“When she said they were for someone in the US army who needed the money for a flight home, I knew that something wasn’t right. I am ex-forces myself and explained to her that the military would never make someone pay for a flight home but she was sure the
“We are trained to spot scams, especially in vulnerable people who come into our stores and after she had left, I thought that I needed to report it.
“I took the customer’s name and number and reported the transaction to the police, who said they would look into it.”
After a brief investigation, police found that the woman was a victim of a romance scam and fraudsters had tricked her into purchasing thousands of pounds worth of vouchers.
If it wasn’t for Krystie, this scam could have continued. She said: “We are living in a very strange time and we need to look out for each other.
“We have a duty of care to protect our customers and we play a key role in the community.
“Those who exploit others and prey on their vulnerabilities clearly have no morals and we have to do our best to make sure that people are looked after.”
Fiona Price, a Fraud Protect and Prevent Officer at Nottinghamshire Police, said: “Fraudsters are always looking to exploit people and in this case, it is great that Krystie raised her concerns with us straight away.
“It goes to show the vital work that our key workers play not just in keeping the country going during the lockdown, but spotting exploitation and reporting it to us.
“Krystie did a fantastic job to spot this and report it. We are now working closely with the victim to make sure there is appropriate support for them moving forward.”