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The San Joaquin County Superior Court has been dealing with connectivity issues for the past two days and have now determined the problems were due to a “cybersecurity incident,” officials said on Thursday.On Wednesday, the court said it was experiencing “significant connectivity issues” that impacted the court’s ability to conduct business.Court hearings that were scheduled for remote appearances on Oct. 30 were rescheduled. Additionally, phone and fax service, juror reporting instructions and information, e-filing, the court website and online services and credit card payment processing were all unavailable.The court said on Thursday that it has engaged with third-party cybersecurity experts to continue to investigate the cause and remediation. Officials said the primary goal will be to restore impacted systems as quickly as possible.The court has some manual workarounds in place, but services involving the phone line and internet remain unavailable on Thursday.Officials said jurors summoned for the week of Oct. 28 and in groups 138 through 150 were excused.The court does not have a timeline for full restoration.See more coverage of top California stories here | Download our app | Subscribe to our morning newsletterDo you have photos or video of an incident? If so, upload them to KCRA.com/upload. Be sure to include your name and additional details so we can give you proper credit online and on TV.
The San Joaquin County Superior Court has been dealing with connectivity issues for the past two days and have now determined the problems were due to a “cybersecurity incident,” officials said on Thursday.
On Wednesday, the court said it was experiencing “significant connectivity issues” that impacted the court’s ability to conduct business.
Court hearings that were scheduled for remote appearances on Oct. 30 were rescheduled. Additionally, phone and fax service, juror reporting instructions and information, e-filing, the court website and online services and credit card payment processing were all unavailable.
The court said on Thursday that it has engaged with third-party cybersecurity experts to continue to investigate the cause and remediation.
Officials said the primary goal will be to restore impacted systems as quickly as possible.
The court has some manual workarounds in place, but services involving the phone line and internet remain unavailable on Thursday.
Officials said jurors summoned for the week of Oct. 28 and in groups 138 through 150 were excused.
The court does not have a timeline for full restoration.
See more coverage of top California stories here | Download our app | Subscribe to our morning newsletter
Do you have photos or video of an incident? If so, upload them to KCRA.com/upload. Be sure to include your name and additional details so we can give you proper credit online and on TV.
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