Security Intelligence Operations Center Analyst


Must be willing to work shifts including nights, weekends and holidays. Shifts rotate each quarter. 
Heartland Payment Systems (HPS) is currently seeking a Security Intelligence Operations Center Analyst to join a growing Security team. We are looking for extremely talented people with a passion for technology and an eye toward stability, flexibility, innovation, and security. The ideal candidate will have a strong background in IT security and is comfortable with both customer-facing and security implementation roles.

Job Details:

Must be willing to work shifts including nights, weekends and holidays. Shifts rotate each quarter. 

Heartland Payment Systems is a fast paced environment while considering work/life balance an important aspect of employment.  We encourage an entrepreneurial spirit and often promote from within.  We typically work with the newest technologies and always looking at ways to give our products a technological advantage over our competitors.  We wear jeans to work (yes, jeans!) and like to have fun.  Heartland is the 5th largest payment processor in the US and the 9th largest in the world.  Publicly traded (NYSE: HPY) and a Fortune 1000 company; we’ve been named one of ComputerWorld’s 100 Best Places to Work in IT.  Our primary IT location is ideally located just off the Dallas North Tollway in Granite Park.  Our brand new facility has a modern, open floorplan, expansive break areas, an onsite fitness center and cafeteria.  We’re also within walking distance of many amenities at Granite Park as well as free shuttle service to The Shops at Legacy.  Apply today and find out what it’s like to work for a leader in the payment technology industry!


  • Detection, monitoring, analysis, resolution of security incidents; participate in providing containment recommendation
  • Coordinate escalations to internal support teams to ensure timely delivery of incident resolutions Perform network/system/application/log intrusion detection analysis and trending
  • Perform tuning of the SIEM filters and correlations to continuously improve monitoring
  • Participate in the security incident handling efforts in response to a detected incident, and coordinate with other stakeholders
  • Ensure that Service Level Agreements are met Maintain standard operating procedures, processes and guidelines
  • Automate security analysis, administration and remediation procedures, workflows and tasks
  • Maintain awareness of trends in security regulatory, technology, and operational requirements
  • Shift rotation will be required for this role.


  • Degree from a recognized university with specialization in Computer Sciences or a related discipline, combined with a minimum of three (1) years of directly related practical experience and demonstrated ability to carry out the functions of the job.
  • SIEM experience with ArcSight Thirst for knowledge, inquisitive nature, keen interest in actively participating in SOC expansion
  • Experience working in an IT Security Operations Center, using SANS methodology
  • Experience and extensive knowledge of Security Information Event Management
  • Experience in Intrusion Detection or Prevention Systems Knowledge of: TCP/IP, computer networking, routing and switching
  • Experience in Linux and Windows based devices at the System Administrator level System log forensics (Syslog, Event Viewer) EC Council: C|HFI, ECAS or GIAC: GCFA, GCIH, GREM or other certifications is preferred
  • Strong troubleshooting, reasoning and problem solving skills
  • Ability and experience in writing clear and concise technical documentation
  • Knowledge of: Strong Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) solutions Knowledge of SOX and PCI

We are an EOE F/M/D/V.

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.


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