IT Security Support Specialist

Description

 

Progressive. Competitive. Fearless. Elite. alliantgroup.

As a national consulting firm focused on being the voice to the middle market, our mission is simple: Strengthening American businesses. How do we do this? We hire the brightest talent with the most diverse backgrounds who are obsessed and passionate about making a difference. We are seeking an IT Data Warehouse Analyst to join our “a” team. 

 

RESPONSIBILITIES

 

– Provide tier I Information Security Support alliantgroup.

 

– End user support for hardware and software issues including MDM and other DLP enterprise solutions.

 

– Record, track, document support requests.

 

– Follow up on and/or escalate support issues as required.

 

– Perform data device forensics, recovery, and backups.

 

– Monitor and maintain virus, malware and other alliantgroup cybersecurity applications.

 

– Support, maintain and troubleshoot various end user accounts and permissions

 

– Maintain inventory, tracking and chain of custody records for alliantgroup assets

 

– Adhere and apply IT Security industry best practices and corporate policies.

 

Qualifications

 – 3 years in the information technology field or a BS in information technology.

 

– Strong service and work ethic.

 

– Eligible for a Secret clearance.

 

– Familiarity with MS Exchange and Active Directory.

 

– Familiarity with enterprise Data Loss prevention tools.

 

– Have or obtain S+ certification within 3 months of date of hire.

 

DESIRED CERTIFICATION OR EQUIVELANT SKILLS

 

– S+, A+, N+

 

Primary Location

: Texas-Houston

Job

: Information Technology