Reporting to the AVP of Facilities and Security Operations, the Security Technical Systems and Network Manager is responsible for monitoring, repairing, maintaining and optimizing all security, fire-life safety, and network technical systems at LACMA. This position is responsible for the oversight of the technical systems and network related budgets, contracts and vendor management.
Some duties include: collaborates with AVP of Facilities and Security Operations, Senior Security Operations Manager and IS management to optimize security, fire-life-safety and network electronic systems, assess systems and makes recommendations for improvements and efficiencies; maintains and updates software and hardware service agreements; manages budget for the security technical, fire-life-safety and security network systems, including software and hardware maintenance, repair and system expansion; provides annual upgrade proposals for software and hardware improvements; manages monthly, quarterly and annual maintenance and testing schedule for all security, fire-life-safety and network related systems; monitors all security, fire-life-safety, network systems and related databases and equipment including, but not limited to: Fire-Life-Safety Equipment (VESDA, Sprinklers, Beam Detectors, etc), Intrusion Detection System, Panic/Duress Alarm System, Video Surveillance System (ensure cameras and video recording devices are working properly), Artwork Protection Systems (RFID), and Security Network systems; schedules service from outside vendors on items that cannot be completed in-house, monitor vendor performance and quality of work, approve and process all related invoices; liaises with Gallery Construction, Registration and Curatorial departments on the installation and/or movement of cameras for the purpose of providing ample CCTV coverage in exhibition spaces; maintains accurate records for all system maintenance, repairs, and devices installation including expected lifetime of each device installed; orders supplies and equipment for all systems using prudent cost-savings initiatives; develops and maintains documented procedures for Security Control/Command Center Operations, specifically related to daily operations and emergency response procedures; provides management and operational oversight for the Security Control/Command Room; provides training for security personnel and management team on security and fire-life-safety related technical systems; ensures all critical systems are backed-up and redundant in the event of emergency situations; implements and administers a master key-management and tracking system; directly responds to and provides support in emergency situations in collaboration with AVP of Facilities and Security Operations, Senior Security Operations Manager and IS Management as required; assists Security Operations Manager in gathering forensic information and data for investigations.
The qualified candidate will have a bachelor’s degree in Computer Systems, Information Systems Management, Technical Management or related field, and a minimum of 5 years of experience with Security Technical Systems and IS networks. Master’s degree preferred. The following experience is required: experience with network set-up, partitioning of networks, network security and troubleshooting, server set-up, optimization and storage management; experience with access control software, including door/panel set-up, creating access privileges, enrollment and database management; experience with surveillance and video management system, including camera set-up and installation, user permissions, database management, maintenance and troubleshooting.
On-call availability after regular business hours and on weekends is required.