Info@NationalCyberSecurity
Info@NationalCyberSecurity

Surat first city in India to launch AI chatbot to tackle cybercrime | #cybercrime | #infosec


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Surat first city in India to launch AI chatbot to tackle cybercrime

Cyber Mitra Chatbot, available at WhatsApp number 9328523417, offers 24×7 assistance

Gaurav Khara

Feb 07, 2024 06:00 AM | UPDATED: Feb 07, 2024 01:30 AM | 7 min read

Hi! Welcome to the Surat Police Cyber Crime Cell Chatbot!

Need help with cyber issues? You are in the right place; our chatbot is here to assist you swiftly and effectively. From reporting cyber crimes to getting safety tips, you’re covered.

This is the dialogue box of an AI-based WhatsApp chatbot launched by the Surat Police to control growing cybercrime. It aims to provide quick assistance to individuals dealing with various cyber issues, spanning from reporting cybercrimes to receiving safety tips.

The AI-based WhatsApp chatbot, named “Surat Police Cyber Crime Cell Chatbot” is the first of its kind in the country, showcasing Surat Police’s dedication to utilising advanced technology for public safety. Despite being in its early stages, this groundbreaking initiative highlights the potential for substantial advancements in the battle against cyber threats.

Surat Police Commissioner-in-Charge Sharad Singhal the initiative will prove to be a major tool in tackling the escalating challenges posed by cybercrime. The AI-powered chatbot provides citizens with a platform to instantly report cyber fraud.

Rahul Seth, a researcher specialising in IT at Arizona State University, commended the use of AI in crime control as a positive step forward. While acknowledging Surat Police’s efforts, he stressed the need for continuous improvements in various areas, including technological advancements, data acquisition related to cybercrime, and training for police personnel.
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The Surat Cyber Mitra Chatbot, available on WhatsApp number 9328523417, offers round-the-clock assistance to citizens. To initiate a chat, one can simply type ‘Hi.’ Citizens can access crucial information on cyber fraud, legal matters at their fingertips.



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