Technical Security Operations Analyst

Facebook’s mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we’re building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we’re just getting started.
Facebook is looking for an Operations Analyst to join the Policy, Risk, Compliance, and Data Access team within Information Security. This position will be responsible for conducting research, investigating workflows, improving business and technical procedures, and supporting technical operational activities across the team. The Operations Analyst is someone that works to improve the team’s productivity; where there are deficiencies they develop and propose solutions and drive implementation. The Operations Analyst needs to be able to navigate and draw insights from data, evaluate metrics, identify improvements from these insights, and translate these improvements to business needs. The Operations Analyst will also need to assist in gathering business requirements for operations and developing Standard Operational Procedures (SOPs). This role is located at our headquarters in Menlo Park, CA.


  • Help demonstrate Facebook’s commitment to security within the company
  • Evaluate and continuously improve technical operations across the team
  • Identify and recommend new product features for internal policy, risk, compliance, and access tooling
  • Develop, evaluate, and maintain standard operational processes both for the immediate team and across the company
  • Monitor for deviation from operational commitments
  • Create and communicate operational reporting and achievements
  • Lead, drive, and track projects across the team

Minimum Qualifications

  • 3+ years of working experience in information security, technical operations, or similar capacities
  • BA/BS in Computer Science or equivalent, Information Systems or equivalent work experience
  • Experience analyzing data into meaningful information
  • Experience evaluating, prioritizing, and fulfilling operational requests
  • Demonstrated ability to work independently and effectively with individuals across various levels
  • Project management skills
  • Ability to manage competing priorities and simultaneous projects in a fast-paced environment
  • Communication, presentation skills, and interpersonal skills


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