Ticketmaster Data Hack: How 560 Million Customers Had Information Stolen | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #hacker

Ticketmaster remained silent this week after a data breach that impacted 560 million customers around the world as experts urged potential victims to perform “cyber hygiene.”

Hackers reportedly on Tuesday put the 1.3 terabytes of user data up for sale online, including names, email addresses and payment information.

It still remains unclear how exactly the hackers were able to access the sensitive information, but malware educational site VX Underground said that it had spoken to multiple individuals involved with the breach, who said the data was accessed sometime in April.

Newsweek has made multiple attempts to reach Ticketmaster for comment, but is yet to receive a response.

Around 560 million Ticketmaster customers have reportedly had their data breached by hackers ShinyHunters

Joe Raedle/Getty Images

The news of the data breach first appeared in Australian media and authorities there have acknowledged to Newsweek that they are aware of the incident.

Australia’s Department of Home Affairs said in a statement that the government was “aware of a cyber incident impacting Ticketmaster”.

“The National Office of Cyber Security is engaging with Ticketmaster to understand the incident,” the spokesperson told Newsweek, deferring to Ticketmaster for further inquiries.

In the United States, the FBI is reportedly involved in assessing the situation, but the Bureau declined to comment when asked for comment by Newsweek.

VX Underground said that some of the data it had seen dated back to the mid-2000s, while other transactions were far more recent.

Credit card and authentication information was included in the breach, the site reported, including previous transactions through the ticketing website.

With the company remaining silent, customers have been left without an idea of the true impact on them and their information.

Cyber security expert at Bridgewater State University Michelle Stanfield told Newsweek it was important for all customers to perform some cyber hygiene, even if it is unconfirmed they have been targeted.

“I think that changing passwords is something that we can and should all be doing on a regular basis anyway,” she said. “I know that many people use the same password across multiple platforms, so regularly and routinely changing these is something we can all do to protect ourselves.”

Stanfield said that with ransomware attacks on the rise, companies should also be frequently checking on their cyber security and performing back-ups of customer data whenever possible.

The expert also said that even though Ticketmaster was yet to confirm whether the attack had happened or not, it was likely already working with authorities to address the issue.