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Ticketmaster Hit With Class Action Over Alleged Hacking Incident | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #hacker


Ticketmaster LLC acted negligently in failing to protect consumers’ personally identifiable information from a reported breach, according to a proposed class action.

The private information of 560 million Ticketmaster customers was compromised by the hacker group “ShinyHunters” on or around May 28 and then placed for sale on dark-web forums, according to reports cited by the complaint filed in the U.S. District Court for the Central District of California on Wednesday.

Ticketmaster hasn’t confirmed the breach. The company didn’t immediately respond to a request for comment. The lawsuit also names Ticketmaster’s parent company, Live Nation Entertainment, Inc.

Plaintiffs Cynthia Ryan and Rosalia Garcia said in their complaint they’re California residents who have had Ticketmaster accounts since 2012 and 2019 respectively.

The breach was “a direct result of Defendants’ failure to implement adequate and reasonable cybersecurity procedures and protocols, consistent with the industry standard, necessary to protect Private Information from the foreseeable threat of a cyberattack,” the complaint alleges.

In addition to negligence claims, the complaint alleges that Ticketmaster violated the California Consumer Privacy Act, California Legal Remedies Act, and California Unfair Competition Law.

The proposed class includes all individuals residing in the United States whose information was compromised as part of the breach, and contains a California subclass.

The plaintiffs seek an order requiring Ticketmaster to disclose what data was exposed in the breach and to pay for credit-monitoring services. They also seek punitive damages, actual damages, and attorneys’ fees.

Garcia and Ryan are represented by Clarkson Law Firm PC. Counsel for Ticketmaster hasn’t entered an appearance.

The case is Ryan et al v. Ticketmaster, LLC et al, C.D. Cal., No. 2:24-cv-04482, complaint filed 5/29/24.

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