FULTON COUNTY, Ga. — Fulton County Commission Chairman Robb Pitts announced Monday they were suffering widespread outages stemming from a cybersecurity incident.
In an update, Fulton County officials said several services are operational again– while others are not. Here’s the latest.
Courts
Offices of the Superior and Magistrate Clerk at North Fulton and South Fulton Service Centers have reopened to customers for notary commission and passport services. It’s recommended customers visit the Clerk’s website to make an appointment.
The Fulton County Probate Court is also now able to issue marriage licenses and firearms permit renewals. However, officials said new marriage licenses and firearms permits are still unavailable at this time.
Elections
The Georgia Secretary of State’s office said Fulton County’s issues will not affect the upcoming presidential preference primary on March 12. However, its IT division has locked down the GARViS system as a precaution.
Fulton County elections officers are temporarily closed. Logic and Accuracy testing is continuing at the Fulton County Elections Hub, officials added in a release.
Libraries
The Fulton County Library System’s online catalog and platforms are available. Public computers at Fulton County libraries are still unavailable at this time.
Motor Vehicle Division
In an update on Tuesday, county officials said the Fulton County Tax Commissioner Office in Downtown Atlanta will reopen on Wednesday, Jan. 31.
All offices will be able to process all motor vehicle-related transactions, but officials said property transactions are still unavailable.
The Georgia Department of Revenue has approved a “holiday” for Fulton County residents who weren’t able to process their motor vehicle permits during the outage.
Personal information
Chairman Pitts said they are not aware of any transfer of sensitive information about citizens or employees at this time, but they are continuing to look into it.
Phones
In an update on Tuesday, Fulton County officials said phone lines are down at most Fulton County offices. For alternate phone numbers and emails, click here. You can also contact [email protected].
Police Department
The Fulton County Police Department is unable to issue police reports at this time.
Sheriff’s Office
A spokesperson for the department said many systems are down. They are manually processing the automated and online functions that they typically use. This includes first appearance hearings and other scheduled court hearings.
“Some other court transactions are unavailable at this time, including e-filing and access to online records. The Fulton County Sheriff’s Office is currently relying on backup (paper) processes for detainee processing,” county officials added in a news release.
Other services
- Fulton County’s 911 system and services remain operational for everyone.
- The county’s water service is unaffected by the outage. However, billing and payment services are offline at this time.
- The Fulton County Library System’s online catalog and platforms are available. Public computers at Fulton County libraries are still unavailable at this time.
- Fulton County Senior Centers are all operational.
- The Services of the Department of Behavioral Health & Developmental Disabilities are also operational.
- Hearings of the Boards of Equalization scheduled through Monday, Feb. 5, have been postponed and will be rescheduled for a future time.
- Online property records of the Fulton County Board of Assessors are unavailable due to this outage, and no property-related transactions may be processed at this time.
“Fulton County personnel are working around the clock to restore services safely. Fulton County will continue to provide updates throughout this response,” officials added in the release.
