We Asked Roblox’s C.E.O. About Child Safety. It Got Tense. | #childsafety | #kids | #chldern | #parents | #schoolsafey


Here’s the dynamic that I think that people will find frustrating. We have many large tech platforms right now. They seek this enormous scale. They reach previously unseen heights, and then they notice they have a problem. And they go in and they try to solve it to some degree, and then they keep growing further. And then there’s another problem. And I think to some degree that dynamic is probably inevitable. But I think what a lot of people want, what a lot of parents want, is some sense that people have a plan for what is going to happen when the 25 million people show up. And I think they’re looking to people like you to see around these corners and to not wait till 20 years in existence to say, maybe we should these people into age bands before they start communicating with each other. Yeah, I would push back on that a bit. And I can hear what you’re saying, but I would actually say for people inside of our company, the way we think about it. And the way we do look ahead of it, we’re constantly looking ahead and we’re not, you know, it goes back to the very first thing we did, probably a month into the company. So a month into the company. Fun little story. There’s about 200 people on Roblox. And what should we do? Should we keep growing it, or should we go build a safety system? And so, 200 people in, let’s stop everything. Let’s go build a safety system. And let’s let the four of us go and become moderators. So behind the scenes, I do agree with you. Enormous responsibility, enormously important to pre-empt this. It’s why a lot of the architectural and decisions we’ve been making have been made, but we’re going to keep doing them, right? And you could imagine Roblox at 20x the scale, having 50 percent of the gaming market space all in a single place, we’ll keep innovating on top of that. Last year, activist fund and short seller, Hindenburg Research, came out with a report arguing, among other things, that Roblox was, “compromising child safety in order to report growth to investors.” One of the things they pointed to was that there had been a decline in your spending on trust and safety. You have denied that. Why? What did they have wrong? So, fun. Let’s keep going down this. And so first off, Hindenburg is no longer in existence, correct? So you should report on that. They went out of business for some reason. The other thing is, have you researched that information? Because you’re asking me about this, I’m curious if you’ve done your own research. I have done some research about it. And what’s your take on that? Well, I’m asking you. So it’s really interesting because I think we’re diving into a situation where we’re getting better, better, better. But would you ask the same situation of someone who converted from maybe hyper manual labor, making cars by hand to an assembly line. The assembly line might be infinitely better and at the same time not have so many people. So I think what they’re referring to is moving more and more and more to A.I., arguably. Is it better to have A.I. systems reviewing every image, every piece of text, all of that, or to keep doing that manually? So I think that was a misnomer. And I think if you interview anyone in our safety team or safety systems, that would be just part of making our systems better.

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