But the company’s new system which studies users’ faces to estimate, or guess, how old they are could be rating children as older than they actually are potentially putting them in a higher age group.
This means users could be accessing features and content which are not suitable or safe for their age.
Roblox’s chief safety officer, Matt Kaufman told the BBC that the technology can guess a user’s age “within about 1.4 years, plus or minus” for those under 18.
Roblox has not said how often children are wrongly identified as adults or older users.
Newsround has reported before on issues previously with the platform that put children ‘at risk of finding upsetting and harmful content’.
In 2022 we reported that children’s charities NSPCC and Childline had experienced an increase in the number of calls from children with concerns about Roblox.
Roblox has made changes to its age and safety features since then.
————————————————
