NEW DELHI: The I4C, the cyber wing under the Union Ministry of Home Affairs (MHA), has built an online money restoration module for victims of cyber fraud whose money has been frozen or held in a beneficiary’s or suspected scammer’s bank account, officials said on Friday.
The online facility allows eligible victims to initiate the refund process without having to visit government offices or bank branches, but the restoration process would be subject to verification and applicable legal procedures, they said
The officials associated with the cyber wing of the MHA said victims whose complaints have resulted in an eligible amount being held in a beneficiary account can submit a restoration request through the Money Restoration Module (MRM).
“Victims who have reported financial cyber fraud through the national cybercrime helpline 1930 or the National Cybercrime Reporting Portal (NCRP) must first access the MRM and select the “Raise Refund Request” option. They are required to enter the 14-digit NCRP acknowledgement number issued when the complaint was registered and authenticate the request using an OTP,” a senior official said.
“Once verified, the victim can view the account details provided for receiving the refund under the “Refund Account Details” section. Complainants are advised to carefully enter the correct bank account details, as errors could delay or affect the restoration process,” he added.
If a court order is available, it can be uploaded through the “Select Court Order” option, the officials said, adding that applicants must also upload a copy of their PAN card, complete the captcha and submit the request.
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