KANSAS CITY, Mo. (KCTV) – A Cameron man says his Amazon account was hacked, leading to more than $1,700 in fraudulent orders shipped to an address that was not his.
Ross Worth said he was in Kansas City, where he goes two days a week, and was in an area with public Wi-Fi when he got a notification on his phone.
“Amazon was asking me if I had ordered these certain items,” Worth said. “And I said no. And they said that, you know, account’s secure, no problem.”
Worth said he didn’t think much about it until he logged into his account days later to check on a different order.
“I saw that these packages were out for delivery,” Worth said.
Fraudulent orders traced to Kansas City address
Worth said he called Amazon and went to the police department, where he got the delivery stopped that night and started the process of filing a police report.
“It was over $1,700 worth of stuff,” Worth said.
Worth said he then noticed the address the packages were being shipped to was not his. It was an address in Kansas City — a home in the area of 13th and Bellefontaine — about 45 minutes from his home in Cameron.
“I don’t like being taken advantage of,” Worth said. “And, you know, so often I think when people get scammed, they either — it’s anonymous. You aren’t connected with the people that actually did it. Or it’s halfway around the world, and you’re just relying on other people to get your money back. But that was close enough that I’m like, you know what? I’m going to show up and see what’s going on, if I can actually get the stuff that I ordered back.”
Worth said a friend in Kansas City, Missouri, told him showing up probably was not the best idea, but advised him to let police know beforehand so officers could back him up.
Worth watches delivery, police investigate
Worth said he went to the house on Tuesday and police followed behind.
“It was just like clockwork,” Worth said. “One of the local package delivery companies showed up while we were there waiting on the police to show. So, he had an arm full of packages, went up to the door.”
Worth said he spoke with the delivery driver, who told him the activity had been going on for about six months, involving many different packages and many different names.
Worth said that within five minutes of the driver dropping off the packages, someone came out, took them and got into a car. That’s when KCPD showed up.
“Kudos to them for giving the time out of their day to take a little bit of time from me,” Worth said.
Worth said he did not speak directly with the person who took the packages. He said police told him it was best to keep everyone separate, so he stayed up the street while officers questioned the person.
“Once they started talking to him, they realized that it was just more to it than, you know, simply a couple packages missing,” Worth said.
Worth said police found packages in the car during the investigation, but none addressed to him. He said the suspect had two high-end tablets ordered under Worth’s account.
Cameron and Kansas City police confirmed the investigation but declined an on-camera interview, citing the active case.
Worth changes account settings
Worth said he has since changed his phone and account settings, including restricting shopping apps to work only on his phone network rather than Wi-Fi.
Worth said that during a return trip to Kansas City, his phone began alerting him that hackers were still trying to access his account.
“They were still trying yesterday morning,” Worth said. “But since I set up a different security, it was alerting me to it. And it got it to the point where it actually locked my account down yesterday morning, and I had to unlock it.”
Worth said he has reached out to Amazon multiple times. He said his bank has submitted paperwork to recover his money and has given no indication he won’t get it back.
Worth urges others to watch accounts
Worth said he hopes other people who may have been affected by similar activity to come forward.
“I really don’t think that this is just an isolated event,” Worth said.
Worth described feeling panicked while watching the fraudulent orders move toward delivery in real time.
“You just, you’re just frustrated because you can’t stop it,” Worth said. “And somebody else is going to get $1,800 worth of items that have come out of your account that you don’t have access to. And without the involvement of the police and the banks being on it, you know, if that stuff hits the streets, it’s just gone.”
Worth said he wants people to be aware of the risks of using public Wi-Fi and to monitor their accounts.
“It seems like so often that whenever something like this happens, everybody’s just, oh, it’s, you know, it’s fine to write it off,” Worth said. “And I’m not encouraging people to be, you know, vigilante justice by any means either. But, you know, watch your accounts. Pay attention to the security messages. Set up the two-factor authentication.”
Amazon has not responded to multiple requests for comment.
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