Cryptocurrency exchange GOPAX apologized for a hacking attack that leaked customers’ personal information. The hack occurred in early September, but GOPAX first identified it in early October, a month later.According to the financial sector on the 18th, on the 16th GOPAX said on its website, “The personal information of seven customers and two current and former employees was leaked. We deeply apologize.”/Courtesy of GOPAX.GOPAX said that since early September there had been abnormal access to some customer accounts and that it confirmed only in early October indications that some information, such as nicknames and login histories, had been viewed.After confirming the indications, GOPAX implemented: ▲ protective measures for the related accounts and blocking of abnormal access routes ▲ individual notifications to the affected customers ▲ reports to financial authorities and the Korea Internet & Security Agency (KISA) ▲ an investigation by an external professional institution into how it occurred and the scope of impact ▲ additional monitoring for abnormal access and security inspections.GOPAX said that so far it has found no abnormal withdrawals or asset losses for customers’ won or cryptocurrencies. It asked customers to refrain from clicking unknown text or email L.I.N.C and from providing personal or financial information to prevent additional damage.GOPAX said, “We sincerely apologize for causing concern to our customers due to this incident,” and added, “We deeply understand our customers’ concerns and will do our best to provide a safer and more reliable service.”※ This article has been translated by AI. Share your feedback here.
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