‘Cybercrime is now the third-largest economy,’ says Miles Walker, channel development manager at Kaseya. ‘A total of $10.5 trillion is what we’re looking at, and that was at the end of 2025. The numbers continue to rise into 2027 and through to 2028. We’re looking at $12 trillion to $13 trillion. This is something that has to give everybody pause.’
As cybercrime costs climb into the trillions of dollars, Kaseya is expanding its cybersecurity offerings and AI capabilities to help MSPs protect clients while managing costs.
Miles Walker, channel development manager at Miami-based Kaseya, said the sheer scale of cybercrime should be a wake-up call for MSPs, prompting more urgent conversations with customers about strengthening their security posture.
“Cybercrime is now the third-largest economy,” Walker (pictured) said during CRN parent company The Channel Company’s XChange NexGen conference in Orlando this week. “A total of $10.5 trillion is what we’re looking at, and that was at the end of 2025. The numbers continue to rise into 2027 and through to 2028. We’re looking at $12 trillion to $13 trillion. This is something that has to give everybody pause.”
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MSP owner Zac Paulson said that projected growth was both alarming and a reminder of the industry’s responsibility.
“The fact that it’s $10 trillion this year and it’s going to go to $13 trillion next year was mind-blowing and scary, and just proves that we have lots of work to do,” Paulson, vice president of technology at Fargo, N.D.-based ABM Technology Group, told CRN. “And vendors need to position to take that on.”
He added that MSPs should focus on lowering risk without overwhelming customers with added costs or complexity, starting with a layered security strategy. “I think the biggest thing is layering the approach, making sure that there’s multiple defenses, making sure that every avenue is taken a look at, and go from there,” he said.
Walker encouraged MSPs to use cybersecurity news and threat statistics to show the importance of security investments to clients.
Kaseya is also trying to make security easier for MSPs to buy, deploy and manage with a range of products like its Inky anti-phishing offering and Kaseya SIEM.
Beyond technology, Walker said Kaseya is also focused on helping MSPs run more profitable businesses. He pointed to the company’s Profit Fuel program, which reviews MSP technology stacks to identify potential cost savings, as well as peer groups that give MSPs access to benchmarking data and business frameworks.
The end goal, he said, is to help MSPs improve profitability while keeping up with an increasingly complex threat landscape.
“With AI and cybersecurity, we’re going to look back in 10, 15 years and go, ‘This is just part of our life. It’s like putting on a seatbelt in a car or not smoking in a bar,” Walker said. “It’s part of our life, and we have to get used to this.’”
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